At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

The Administrator is responsible for implementing and maintaining a translation and content management system (CMS and TMS) with integrated tools, workflows, and processes by continuously gathering and refining the requirements from the internal and external partners while adhering to the corporate policy and guidelines.  

Roles & Responsibilities:

The responsibilities and duties of this role include, but not limited to the following:

• Participate in selection, implementation, and maintenance of the cCMS and TMS related tools
• Identify and work on continuous improvement of the systems or applications through installations, upgrades, configuration changes and error management
• Maintain content and translation development workflows as requirements change based on the organizational roadmap and the technology architecture
• Support team members by troubleshooting and resolving technical issues identified in authoring tools and the cCMS TMS and CMS
• Work closely with internal stakeholders, IT, and vendors to implement policies and procedures to optimize the content and translation development workflows
• Develop, conduct, and maintain training for TMS and CMS users in the utilization of the CMS and TMS workflows 
• Manage the translation workflows and the associated tasks, such as tasks including creating and downloading translation packages from the applicable system
• Maintain vendor relationships and escalate issues to vendors when necessary
• Follow technology trends and evaluates tooling needs, and recommend potential solutions
• Manage user and group access, adding, removing, and activating users for test and production document bases
• Solicit feedback from users regularly on problems, design, and workflow for continuous improvement, and communicate process or tool changes

Skills, Experience, Education, & Training:

• 5+ years working localization and content management software required
• Bachelor’s degree and 5-8 years of prior relevant experience or Master’s with 3-5 years of prior relevant experience.  Additional years of experience may be substituted instead of a degree
• Solid understanding of Translation Management System technology
• Familiarity with DITA and XML markup language
• Strong experience in implementing software automation solutions for technical content and translation
• Strong experience in industry standards for translation memories and workflow tools
• Ability to handle multiple projects and assignments concurrently while maintaining high levels of quality and effectiveness
• Experience communicating technical information cross-functionally, including tool training, mentoring, and best practices
• Demonstrated experience in writing scripts
• Excellent collaborative problem-solving skills
• Proven experience supporting an XML authoring environment and a DITA CMS
• Experience in DITA customization including implementing constraints and customizations
• Extensive experience with one or more of the following technologies: Arbortext Editor, XMetal, Oxygen XML Editor, or easyDITA
• Excellent written and verbal communication skills across global and culturally diverse teams required
• Ability to work well independently and with the team required
• Highly organized, goal-oriented who can work on complex projects and create deliverables with minimal guidance and supervision required 
• Experience with medical devices and FDA-regulated environment preferred

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.