It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

Provide functional expertise in Logistics operations in support of inbound warehousing, transportation, and finished goods distribution for Global Logistics. Support the growth of our continuous improvement program using Lean/Six Sigma methodologies. Propose and support the deployment of market leading warehouse operations in our internally operated distribution center and with our 3PL warehouse providers. This includes set up of SAP WMS processes, warehouse layout analysis, and process development to drive warehousing labor efficiency, improve operational metrics, and drive out non-value-added work.

Essential Job Duties

• Perform time studies and create process maps to resolve bottlenecks, enabling timely and efficient handling of inbound and/or outbound orders (e.g. purchase order receipts and fulfillment of interplant stock transport orders).

• Apply time & motions study results to create forecasting models, identifying labor needs for future operational volumes.

• Conducts data analysis to investigate and determine root cause of compliance, quality or other performance failures and implements corrective actions.

• Actively leverages lean oriented tools such fishbone diagrams, spaghetti diagrams, and process flow maps to eliminate waste and help error proof transitional work. 

• Support formal CI program including leading White, Yellow, and Green Belt Lean/Six Sigma training to grow capabilities of Global Logistics team members.

• Lead implementation of projects that meet and improve operational improvement goals and objectives (e.g., throughput, transaction accuracy, process controls, ergonomic, layout, etc.)

• Support the development and deployment of key operational performance metrics, which are utilized to monitor operations and set standards for day-to-day operations activities targets.

• Support & grow operations team knowledge of warehouse operations, continuous improvement, and SAP WMS applications.

• Apply analytical skills to identify and employ strategies to optimize warehousing, pick, pack & ship process, and meet shipment deadlines.

• Ability to lead moderate cultural and behavioral change management initiatives successfully.

• Other job responsibilities required by business pertaining to this function.

Required Skills and Experience

• 6+ years of technical experience working in a warehouse or operations environment.

• Demonstrated ability to successfully lead projects and process improvements in a fast-paced environment.

• Excellent verbal and written communication skills.

• Possess strong organizational skills to meet deadlines.

• Must be able to apply sound judgment and decision-making skills in dealing with a variety of challenges.

• Experienced with organizing unstructured data to support proposals or operational plans. 

• Experience in leveraging lean process tools such as Six Sigma and 5S.

• Experience in providing training for Lean/Six Sigma & other operational excellence methodologies.

• Highly skilled in MS Office suite including Excel & PowerPoint.

• WMS, Access and/or SQL database experience preferred.

Required Education and Training

• Bachelor's of science in Engineering or equivalent work experience preferred

• APICS CLTD, CSCP, CTST, or CPIM certification preferred.

• Lean Six Sigma Green Belt or Black Belt preferred.

Preferred Skills and Experience

• SAP knowledge preferred.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.