It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position
The Marketing Specialist serves as the operational backbone of the marketing team at Intuitive, managing pre-planning, execution, and post-event closure with strong attention to detail. The role ensures adherence to corporate branding guidelines across Intuitive-led and third-party collaborations.

It requires a blend of strategic planning, executional excellence, and technical expertise to optimize marketing effectiveness and enhance customer experience. Additionally, the role demands strong Marketing Tools & Analytics Expertise, including working knowledge of Marketo and Salesforce to track campaign performance, manage lead lifecycles, and evaluate event ROI.

This role is well-suited for an entrepreneurial, self-driven individual who thrives in a high-growth, dynamic environment. The incumbent is expected to proactively identify gaps, define and optimize marketing processes, and drive cross-functional alignment and compliance to ensure scalable and efficient execution.

Essential Job Duties 

• Wide experience in managing customer facing and corporate events with a blend of structured pre-planning, event execution and post-event analysis.
• Capable of managing mobile product demo truck which requires careful planning, logistics management, and customer engagement strategies to ensure a seamless and impactful experience.
• Proven ability in Project management, budget tracking, resource allocation and stakeholder communication.
• Able to understand business requirements and strategizing the utilization of marketing automation tools must bridge the gap between marketing goals and technology.
• Must have strong communication and interpersonal skills to collaborate effectively across teams, engage with stakeholders, and drive marketing success.

This is a critical position for the organization. He/she must understand the dynamics of this function and space. Must have experience of working in an international matrix / multicultural environment. He/ She must come with a proven track record of achievements and must have played a pivotal role in creating success. Strategic mindset with hands on approach. Good team player and interpersonal skills. Achievement orientation, Relationship driven, Quality mindset, passionate, energetic, creative thinker, high on Integrity & strong value systems are mandatory traits which the incumbent should exhibit.

Events (Intuitive organized and third party)-

• Plan, coordinate, and execute trade shows, exhibitions, and customer engagement events which includes events organized by Intuitive and third-party conferences where we plan to participate.
• Develop event marketing strategies, including pre-event promotions, onsite branding, and post-event follow-ups.
• Collaborate with internal teams and external vendors to ensure successful event execution.
• Track event performance, analyze ROI and share the dashboard for every event with larger group to align on the next steps.
• Work with marketing team on yearly plans for compiling the list of Intuitive events and third-party events with budget for every event.  
• Responsible for set up of preparation meetings with event owner and internal/external stakeholders/agencies and proactively reach out to event owner in a continuous way and escalate issues if needed.
• Closely work with the compliance and finance team to follow contract and payment processes.
• Manage and optimize marketing automation platforms (e.g., Marketo, Salesforce, or similar) for email campaigns, lead nurturing, and analytics for the events.

Marketing Tools & Analytics Expertise–

• Working knowledge of marketing automation and CRM platforms such as Marketo and Salesforce
• Ability to track and analyze campaign performance across channels
• Experience in lead lifecycle management and data hygiene within CRM systems
• Capability to measure and report event ROI, and derive actionable insights for optimization

Product demo mobile trucks Management:

• Oversee the scheduling, logistics, and maintenance of mobile demo trucks used for customer engagement.
• Coordinate with sales teams to align demo routes and visits with key business priorities.
• Track mobile demo performance and customer feedback for continuous improvement.
• Collaborative working with the agency partners for smooth running and execution of mobile truck events.
• Safeguard the branding and cleanliness of product and mobile truck as per the standards. 
• Preparing and publishing the quarterly plan for effective utilization and quarterly dashboard of all the events executed, number of demos conducted for each event, etc. 

Process Excellence & Cross-Functional Alignment

• Define, standardize, and continuously improve marketing processes across events and campaign planning and execution
• Drive cross-functional alignment and ensure adherence to defined processes across marketing, sales, finance, and compliance teams
• Identify operational inefficiencies and implement scalable solutions to enhance execution excellence
• Act as a central point of coordination to streamline workflows and improve stakeholder collaboration

Required Skills and Experience 

• 5-8 years of marketing operations experience. Ideal candidate will have Project management, marketing tools and cross function working experience.
• Entrepreneurial mindset with ability to operate effectively in a fast-paced, high-growth environment
• Ability to bring structure to ambiguity and drive process discipline
• Experience working with colleagues in graphic design, sales, marketing, and communications.
• Excellent organizational, communication, negotiation, and multitasking skills.
• Conceives of and assembles creative and innovative event themes and attractions to enhance event experiences and goals.
• A keen ability to manage projects, keeping to budget, organizing, prioritizing and coping with multiple tasks
• Strong knowledge of the MS Office product suite
• Ability to travel 50%.

Required Education and Training

• Bachelor’s degree in Event Management, Hospitality, Marketing, or related field.

Preferred Skills and Experience 

• Working knowledge of UCMPMD for India Healthcare to support compliant go to market

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.