Program Advisor

  • Full-time

Company Description

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform.

Job Description

We are looking for motivated and well-spoken Program advisors to join our sales team. The Program advisors will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. 

To be successful as a Program advisor you should be able to build instant rapport and achieve customer satisfaction. A top Program advisor should also be very competitive and a good listener. 

Program Advisor Responsibilities: 

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information per email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining the status of current and potential customers in CRM.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Upselling products and services.
  • Researching and qualifying new leads.

Qualifications

  • BE (Preferably Computer science), MCA preferred.
  • Previous experience in an inside sales position.
  • Should have worked in rotational shifts.
  • Proficiency in CRM software such as Freshsales/Salesforce.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.