Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

We have an exciting opportunity for a Systems Engineer & Platform Administrator located at our corporate office in Bloomington, MN.  

The Senior Systems Engineer & Platform Administrator – works with a team of skilled staff to develop, implement, maintain, and support technical systems, with specific expertise in Microsoft Power Platform and SharePoint.  They are a mentor and technical resource to IT Service Desk staff and other Systems Engineers, sharing responsibility for the day-to-day maintenance and support of the company’s global infrastructure.

The Senior Systems Engineer & Platform Administrator also participates in a variety of higher-level and/or cross-functional team projects, including the planning, design, and implementation of new/updates to existing Cloud components, authentication, and end user/endpoint security.

Key Accountabilities Include:

Systems Engineering & Administration

• System engineering, system administration and security administration of Dairy Queen Microsoft Power Platform, including but not limited to Power Apps, Automate, Power BI, as well as SharePoint.
• Set standards, configures, builds structure and security for Microsoft platforms, and manage and administer those platforms.
• Partner with and provide SME guidance to teams as they build solutions using our core Microsoft Power Platform capabilities.
• Provide necessary documentation for all applications and systems.
• Provide off-hours support, as needed, to support product updates, equipment upgrades, and address technical issues.
• Assist in integrating Azure SQL data warehouses to Power Apps and LogicApps, and other BI and Reporting toolsets.
• Help build, develop, and socialize global Power Platform standards and practices
• Assist team with Cloud, Active Directory and M365 tenant-level settings and management.

Maintenance & Projects

• Version management, platform infrastructure administration and monitoring.
• Management and maintenance of the AD environment, Group Policy, Cloud integrated applications and application delivery infrastructure
• Maintain technical documentation for solutions and standard operating procedures such that services are delivered in an efficient and effective manner.
• Manage multifaceted and technically sophisticated projects and on-going operations.
• Meet project and task deadlines.
• Trains System technical staff on use of software/hardware tools in accordance with required standards and procedures.
• Monitor compliance with audit requirements and Information Security policies and guidelines.

Service Development

• Continually look to improve and refine the IS infrastructure services delivered to the business, globally.
• Maintain knowledge of emerging technology.
• Help define and meet SLA requirements for infrastructure components.
•  Contribute deep technical skills, and industry experience and best practices to the rest of the team, driving change.

Communication & Collaboration

• Communicate effectively, verbally and in writing with people at all organizational levels.
• Work in a team environment making positive contributions to the organization.
• Establish and maintain effective relationships with staff members, customers, and vendors.
• Other duties as assigned or required.

Education/Experience:

• Bachelor’s degree in Computer Science or related/applicable field(s) is preferred, but not required
• 5+ Years of experience as a Systems Engineer or Administrator using several applicable and transferrable technologies, including, but not limited to: Windows Stack/Operating Systems, Power Platform, Power BI, SharePoint, Microsoft Security, and other related technologies.
•  1-2 years of experience with Azure
• Familiarity with Master Data Management, Metadata Management, Data Governance, Data Strategies and Assessments

Skills:

• Demonstrated success in developing and deploying enterprise-level solutions
• Strong organizational and problem-solving skills
• Excellent analytical and communication skills
• Advanced computer skills, good written and oral communication skills
• The ability to travel as required (<10%)

All your information will be kept confidential according to EEO guidelines.

Benefits

Our benefit package supports the well-being of our employees and their families.  Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more!  To learn more about our great benefit offerings, click here.

Work Environment

Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 2 collaboration days a week.  Additional in office time may be required to support team/project needs.  Positions will be identified as “remote eligible” when consideration will be given to candidates outside of drivable distance to our Bloomington office.

Our Commitment to Diversity, Equity and Inclusion

We are committed to creating a culture of diversity, equity and inclusion for all who touch DQ.  We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse background and identities; and where everyone feels welcome engaging with our DQ brand.

IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program.  You must be work authorized in the United States without the need for employer sponsorship.