One brand, many companies, and many, many people – that’s us in a nutshell. Spread all over the world, we have a passion for home furnishing and an inspiring shared vision: to create a better everyday life for the many people. This, together with our straightforward business idea, shared values, and a culture based on the spirit of togetherness, guides us in everything we do. 

To offer a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible will be able to afford them. To meet the needs of our customers we have a unique business model and value chain. It includes product development, design, supply, manufacture and sales. And of course, it starts and ends with our customers. 

Job specific key tasks and responsibilities 

• Quality Assurance  

• Evaluate potential new supplier’s production facilities and quality systems.  

• Secure implementation of specifications, product requirements, compliance to product requirements at Suppliers  

• Quality audits – participate on setting of the audit plan, preparation, gap analysis and gap closing. 

• Assess production risks and strive towards stable processes. 

• Informed and accountable for Supplier quality performance and provide feedback from a customer perspective.  

• Manage Quality Compliance  

• Request specific articles from PCS for spot checks. 

• Conduct spot checks in DWP. 

• Manage compliance deviations - agree and confirm causing party, root cause analysis incl containment, corrective and preventive actions. 

• Act on deviations  

• Handle safety alarms, investigate responsible parties, and implement corrective actions.  

• Address corrective actions for various claims and quality issues.  

• Undertake corrective improvement actions based on KPI analyses.  

• Support PTE with corrective actions related to product adaptation.  

• Supplier Development  

• Continuously challenge supplier production processes and share best practices and good examples. 

• Collaborate with Suppliers to create action plans (APL)  

• Product Development - News, Moves, Improves 

• Support PTE in the Development phase with production knowledge and Supplier input  

• Work actively on product improvements to support cost out agenda 

• Support suppliers for the implementation of material agenda 

• Manage implementation with support from PTE - verifying measurement systems (MSA) and production capability on CTQs. 

• Manage information flow to/from IKEA and Suppliers, for example labels follow up, consumption, technical data, benchmarks. 

To be successful in this role, below competences are important for you. 

• Very good knowledge of production processes and technologies 

• Very good knowledge of IKEA requirements, standards and test methods 

• Very good at evaluate the supplier’s technical capability and Quality performance to produce the IKEA product(s) 

• Good knowledge of Democratic design and customer needs and expectations regarding function, customer friendliness and products critical to quality (CTQ) 

• Good knowledge of Quality assurance set up including cost calculation and materials. 

• Good knowledge of Lean production methods and tools (Root cause, FMEA, fishbone etc) 

• Good knowledge IKEA documentation system (e.g. PDOC and CONNECT) 

• Understanding of IKEA Strategic Landscape, IKEA Business model for growth and key processes (e.g. PDP, SDP, DPOP) and IKEA Purchasing Manual 

• Understanding of relevant Category Plans and Total Cost. 

We are looking for.. 

• Mature, strong leadership, challenging, demanding and fair, good coach 

• Drive and energy, “hungry” for business 

• Goals oriented, hands-on approach and make things happen 

• Good in conflict handling and looking for win-win solutions (firm & adaptable) 

• Embracing and enabling innovation, automation and entrepreneurship 

• Able to work both with details and with a holistic view, to draw conclusion and to be decisive 

• Process oriented with good analytical skills and a structured approach. 

• Capability to build trust and relationships, for long- term business partnership 

• Excellent communicator in English, with assertive and influencing stakeholder management 

• A team player (not working alone), inclusive and open 

We always recruit based on values, competence, potential and diversity. We will first consider co-workers employed at Inter IKEA Group impacted by organizational changes provided competence requirements are met for the role.  

The last day to send your application is 29th of August. Please note that we will review applications continuously, so do not delay—make sure to show your interest in the role as soon as possible. We are interviewing on an ongoing basis and will close the advert once we find the right candidate.