We are looking for a Team Manager and Meeting the customer specialist combined in one assignment – great opportunity for a senior MTC to take the next step – in RA Cooking & Eating 

In Core Business Range (IKEA of Sweden), we are gearing up for the future, new opportunities, and challenges, making us better together. We have decided that we will focus, simplify and concentrate going forward by “putting the product in the center” with a full focus on our core assignments – product development. 

Our business is about developing products, it’s at the center of everything that we do - our daily job. We are looking for you who are very familiar with working with the IKEA range, passionate about Home Furnishings and people’s life at home, to solve real needs in people’s homes. 

We are now looking for a person ready to take on the next step within the Commercial function! We are extending the Commercial team with a Team Manager with an additional assignment as Meeting the customer specialist.   

As Team Manager you will report to the Commercial Manager and together with the Commercial Manager be responsible for both business and people within the commercial function. You will, together with the Commercial Manager, be responsible for people related topics to lead and develop the function. This includes recruitments, coworker development, performance management, retention- and succession plans for co-workers in the team. 

As a Team Manager you will, together with the Commercial Manager, define your business scope and how you together can create the best pre-conditions for your team to succeed. In this role you may take lead in certain business topics, with support from the Commercial Manager. 

You are guided by IKEA values and your strong leadership capabilities as you lead by example and act as role model; coach and motivate your coworkers with your daily behaviors. You are comfortable leading your team in change and constant range transformation. By staying close to your team, whilst assigning tasks and responsibilities, you create an environment of responsibility, motivation, and support, whilst boosting that culture of developing business and people together. 

In the job as Team Manager you: 

• Can be a business partner, power of initiative, having the courage to question and challenge across topics 
• Pro-actively contribute with competence and resources into product development within the Range Area and across Range Areas 
• Secure deployment and efficient usage of aligned ways of working and solutions within and across Range Areas 
• Can create range plans on a tactical and strategic level. 
• Are responsible for driving Leadership and Competence agenda: Identify needs and gaps and build competence development plans to meet the short- and long-term business needs. 
• Have strong communication skills; communicates relevant information and listens actively. Inspires and creates confidence, builds networks and strong relations. 

In the job as Meeting the customer specialist you: 

• Will have your “home-belonging” in 1 of 4 development teams in the Range Area 
• Lead the sales contribution for new range development into the development team 
• Responsible for market input to secure the Meeting the Customer requirements for the defined business 
• Responsible for the content of the Meeting the Customer Sales components of the projects including easy buying easy selling, pricing, business cases 
• Responsible for value based pricing for the defined business 
• Responsible for competitive monitoring and the follow-up of pricing KPIs 
• Responsible to define the needs and requirements for supporting tools in order to support the buying process 
• Responsible to identify the need for range related services, after sales and spare parts 
• Contribute to the development of Range and product communication by identifying the need and setting the requirements for an easy buying and selling process 
• Responsible for Range and product knowledge content related to easy buying and selling to retail partners 
• Secure that the selling requirements of the IKEA retail system are met within defined range offer 

About you 

• You have passion for business, people and entrepreneurial spirit for creating company and people growth and great customer experience 
• Capability to focus on a defined business area while maintaining a holistic perspective of cross business needs, opportunities and the areas impact on total IKEA 
• You are a leader, team player and have capability to influence stakeholders in order achieve the common goal 
• Capability to bring data, information, and knowledge to understanding and transform it into insights within the scope of the assignment. 
• Good knowledge in the market and competitor landscape of the Home Furnishing Business that you are accountable for 
• High knowledge in Sales processes and the year cycle 
• High knowledge in the retail environment, Customer experience map and how the offer meets the customer in different touch points 
• Good knowledge in conversion drivers in the different touchpoints in the Home Furnishing Business that you are accountable for 
• Fluent in English, both spoken and written 

Are you ready to make the world and life a little better, together? We want to hear from you!  

We are looking forward to receiving your application – CV and motivation letter, in English, by November 5th, 2023.   
 
If you like to know more about the position, please reach out to Commercial manager Frida Sjöfors at [email protected]
If you have any questions regarding the recruitment process, please contact Recruiter, Christina Appelqvist at [email protected] or at +46 766113408