We are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better home furnishing retailer in the future. A journey that needs passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things! 

About you 

We are beginning our search for a superstar leader who can unite our colleagues, inspiring everyone to move platform strategy in the right direction within the Shared Data and Technology area. As our ideal candidate, you'll be a visionary go-getter with a practical approach to problem-solving. You are curious and able to build relationships in order to establish strong trust across the technology community and its stakeholders. You'll need to be adaptable, flexible and comfortable leading in the unknown, but don't worry - we know you've got this!  

As someone who is at home with IT and digital, you are well-versed in the latest technology trends and can easily handle complex IT services. With your extensive knowledge, you can enable business processes through innovative technology and support the IT services life cycle of interdependent technology platforms and digital products.  You are passionate and inquisitive about modern cloud-based technologies, enterprise data management, identity and access management, analyticss and service management. With your curious mind for contemporary advancements in IT, you will help us to build for the future.

But that's not all! You'll also need to define the overall resource needs for Shared Data and Technology in delivering the roadmap with Agile ways of working and determining where we can work with strategic partners to make things happen. Collaboration is key; so, you'll be working closely with other networks of expertise to ensure alignment between our security, service management, and enterprise architecture domains. 

So, are you ready to join our team and help us raise our platform to the next level? We can't wait to see what you'll achieve!  

More specifically, in this role, you will be accountable for: 

• Ensuring that shared platforms are operated and maintained in a reliable and stable manner and taking responsibility for the performance management of all platforms-related infrastructure. 

• Work closely with the digital product leaders to ensure that the platform roadmaps reflect the priorities defined by the digital product leaders. 

• Ensure consistent ways of working across the shared platforms and digital products I.e. Development & Operations, change and release management, service management, configuration management, etc.

• Ensuring compliance with relevant laws and regulations, such as GDPR and Chinese Cyber Law. 

• Supporting all aspects of IT service delivery within the assigned platform area, including operations, IT support, lifecycle management, and IT service continuity management, including IT service performance in accordance with service level agreements. 

• Ensuring that assigned cross-functional teams understand the overall direction, objectives, delivery process, and responsibilities for any given initiative. 

• Driving consistency in practice, process, toolset, and architecture together with the networks of expertise to secure common ways of working and increased efficiencies. 

We are looking for a leader who can take the reins and lead the development and operations of our common platforms and technical products. You'll be responsible for making sure everything runs like a well-oiled machine, supporting enablement processes across Inter IKEA – e.g. from People & Culture to Communication and Finance.  

To support this area successfully, your program leadership experience will be fundamental. It will be important that you understand the Product and Platform domains. Also, you have previously worked closely with IT Service Management and Operations, including release/change management and ITIL processes. 

As our ideal candidate, you'll be the driving force behind the implementation of our platform and technology roadmaps. That means you'll need to be a real problem solver, balancing the needs of the business with the capabilities of our platform. You'll be working closely with business owners and peers, collaborating to ensure that everything is running smoothly and we're meeting our targets. 

One of the things that makes you stand out is your natural curiosity. You love exploring new ideas and building relationships with the people who make things happen. Trust is key; and you know how to earn it. We're also looking for someone with real credibility - you've managed change in complex environments and made a real difference in your past roles. As the leader of your area, you'll need to inspire and empower your co-workers and leaders to perform at their best. 

We're not just looking for someone who knows their stuff, we want someone who's passionate about what they do. You're a huge fan of home furnishing, and you're excited to create a purposeful business that people love. You're a collaborative leader who knows how to inspire others, and you always keep an eye on the big picture. It's your focus on both technology and people that sets you apart. 

This role is full-time and based in Malmo.  In this role, you will report to Jesper Juul Andersen Digital Leadership at IKEA Shared Data & Technology. 

About IKEA 

At IKEA, we do things a little different. We think, differently. Act, differently. And work differently as well. We like to break things. Like rules. And then make things. Like music-playing lamps. And beds disguised as sofas. Even plantballs that help us look after our planet. It’s all part of our vision - to create a better everyday life for the many. And it’s been keeping our co-workers going for over 75 years. By 2030, we hope to help millions more look forward to going home. Maybe you can help us 

IKEA Shared Data & Technology builds up, delivers, serves and supports shared data and technology for the IKEA value chain. Together we build a digital foundation to enable our core business partners and franchisees to work more efficiently and create a rewarding customer experience in an omnichannel world. 

Are you looking for the challenge of your life? Come on board!  You can find more information about our digital journey at Technology and Digital Career Hub at IKEA   

The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com or just watch this video: https://bit.ly/ikea-what-if 

Questions & Support? Let’s connect. 

This position is in Malmö, Sweden. Please also note that we do only handle applications in English and no applications coming in by email. We look forward to receiving your application hopefully with a covering letter at the latest April 25th 2023. If you have any questions about the role, please reach out to Chris Ellis  [email protected] 
 
You might have some questions about the recruitment process, and we are more than happy to answer those! Feel free to connect with the People & Culture Leader Karin Persson, IKEA Shared Data &Technology, [email protected]