At IKEA Supply we are responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with business areas, different business units, as well as our retail markets to secure customer availability in all markets and sales channels, at lowest total cost. 

Supply Chain Operations (SCO) is a true global business unit in IKEA Supply. Our +800 amazing and passionate colleagues work across cultures and time-zones to make sure our customers around the world can buy the IKEA products they desire and love. Together with our external service providers, we develop and operate logistic and transportation solutions that are simple, affordable, and sustainable. 

About the job 

Our mission in Supply Chain Operations (SCO) is to supply IKEA products to our customers in simple, affordable, sustainable, and excellent way. Whenever our products don’t reach our customers in an excellent way, we, Quality in Supply Chain Operations, take the lead to investigate deviations, connect relevant stakeholders, and mediate the discussions to decide what do we do with the goods in stock, manage the financial implications, and enable to convey learnings into improvements. 

As Business Analyst you will support better-informed business decisions in quality deviation management by gathering data from various sources, reviewing, interpreting, analyzing, and offering meaningful information and insights with the final aim to reduce quality deviations in our supply chain and ensure high customer experienced quality.   

In this role you will also be responsible to: 

- Identify relevant data sources, collect data, and verify its accuracy, source missing information and organize data in usable formats to support analysis and fact-based decision making in the management of Quality Deviations. 

- Analyze, define, and address big impact issues, inter-dependencies, synergies, trends, and directions  

- Contribute to setting goals, identify priorities and improvement potentials through analytics 

- Work closely to Business Navigation to identify, set, and support calculation of relevant KPIs for the team 

- Support and guide the teams in addressing business issues or opportunities through data-analysis 

- Develop and secure needed reports are in place and address proactively future data needs   

- Support competence development in the team for data analysis 

- Lead or contribute to projects or global assignments  

About you 

We are looking for you, the skilled data analyst, able to extract relevant trends, patterns, and insights from data and to connect it to strategies and goals of the business.  You have experience in supporting business teams with data, analysis and KPIs in an environment with high stakeholder management, preferably within a global organization. You communicate with ease and can tell the stories you extract from data in an insightful and inspiring way.  

This position reports to Quality Deviation Operations Manager, is full time and is based in our office in Dortmund. 

At IKEA, we believe that we’re better when we’re physically together for collaboration, dialogues, and conversations. We believe in the power of human interactions; the informal chats, the energy, belonging, and creativity generated by people being in the same place. Our approach is that we spend most of our time in the IKEA workplace, with the flexibility to work from home. 

We are looking forward receiving your application, CV and motivation letter, in English by June 12th, 2022. 

At IKEA, we do things a little differently. We think differently, act differently, and work differently as well. We like to break things, like rules. More so we like to make things, like music-playing lamps, and beds disguised as sofas, even plantballs that help us look after our planet. It’s all part of our vision - to create a better everyday life for the many. This has been keeping our co-workers going for over 75 years. By 2030, we hope to help millions more to look forward to going home. Maybe you can help us? 

Our culture and values are based on equal opportunities and we are happy to consider applications from individuals with disabilities.

We are looking forward to hearing from you soon!