Company Description

Inter IKEA Group brings together three core businesses: Franchise, Range and Supply. Together we work constantly to improve the IKEA home furnishing offer and make it more accessible for the many people. You will be part of IKEA Supply organisation, to be more specific- Purchasing & Logistics Area North. IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers.

Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally. At IKEA we have a vibrant culture where ideas are heard, where there is opportunity to learn new skills and where the goal always is "to create a better everyday life for the many people". We give down-to-earth, straightforward people the possibility to grow, both as individuals and in their professional roles. We offer this position in a fast paced, truly global environment with an endless supply of challenges and development opportunities.

WHY WE WILL LOVE YOU

Our technology operations model is changing, and digitalisation is a key enabler to meet the needs and expectations of the many people within IKEA. Therefore, we are looking for someone with great appetite and passion about providing the leading edge of technology and digital innovation with the consumer in mind.

So,

• Would you say you are communicative?
• Do you have the ability to build trustful relationships with stakeholders at different levels in an organization?
• Are you truly passionate about enabling high-quality IT services for now and the future?
• Do you identify yourself with the IKEA corporate identity, core values, and vision of creating a better everyday life for the many people and feel motivated by sharing the IKEA culture and values?

Wonderful! Then we might have the perfect opportunity for you to be part of shaping our digital landscape!

As IT Partner of Purchasing & Logistics Area North, you will provide professional onsite IT support with a high service level to local co-workers, you will secure the support for a number of Inter IKEA IT systems and ensure the knowledge is kept professionally up-to-date about advances in technology. You will secure organisational deliverables according to established Inter IKEA priorities through the development of a competent and high performing organisation based on the needs of today and tomorrow.

You will be the link between central stakeholders and the office in the country.

Your tasks will include:

• Perform and manage planned activities, such as IT installations, upgrades, local rebuilds and maintenance activities according to agreed goals, defined strategies, budget and overall IT investments.
• Take necessary decisions and actions to solve issues, as well as prioritise issues according to business needs in close co-operation with the global Single Point of Contact (Helpdesk) in an efficient and professional manner, and know when and how to escalate the issues in the support chain.
• Perform all daily tasks according to set procedures, rules and guidelines and ensure that they are aligned within the organization.
• Actively participate in local IT network between other PLA units and secure IT communication locally.
• Provide technical training for onsite support staff and for new hires, including setting up and introducing technical equipment (e.g. laptops).
• Perform preventive maintenance and routine monitoring to ensure continuous uptime of the onsite IT infrastructure and IKEA Purchasing Business Applications.
• Responsible for IT security onsite in close co-operation with risk management and information security.
• Monitor the development of IT technologies and system trends, and evaluate their possible business benefits.
• Manage relationships with Inter IKEA IT, vendors, contractors, service providers and other stakeholders regarding support, upgrades, bug reporting, change requests, etc. when needed.
• At any time, act as an ambassador of Inter IKEA values.
• Involved in Budgeting process

Your knowledge, skills and experience include:

• 3+ year experience of working within IT, preferably in global organisations.
• Deep knowledge of software, hardware, IP networks and voice communication.
• Good knowledge of IT service management, information security and data privacy processes, guidelines.
• General knowledge of relevant technology standards, trends and innovations.
• Good knowledge of project management tools and methodology.
• Experience of managing vendors, service providers.
• Risk assessment knowledge.
• Good knowledge of Office 365 tools and environment.
• Self-reliant and motivated with a proven ability to work as part of a team as well as independently.
• Service-minded and professional, putting the end users’ needs and Inter IKEA business operations in focus.
• Verbal and written fluency in English.

For more information or any questions regarding this position, please contact with Emelie Winroth <[email protected]>.  If you have any questions about the actual recruitment process, please contact with, People & Culture Generalist Helena Sjölander <[email protected]>

Please apply in English before 5th of April Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates. So don’t delay, please send us your application today.