Customs Europe and Africa (Customs EA) in Älmhult, Sweden is a vital and unique part of IKEA. We are 44 co-workers that, in connection with the entire supply chain, secure a well-functioning import/export process for more than 30 countries in the region. We give daily support and coordination in customs related topics, within legal matters, goods flow and IT-knowledge, to secure availability, affordability and ensure compliance. 

As a Process Developer, you support when developing ways of working with import and export operations. You identify continual process improvements and take processes, organizations, solutions, and technology into consideration. The goal is to increase efficiency, lower costs, and improve customer availability within the Customs EA region. 

It is a position where you can make a big difference and try out new things in a friendly and permitting environment. Daring to do new things sometimes means making mistakes, and that is all part of the process as we see it. You will be an active and essential part of the IKEA team with a large variety of tasks and assignments. Among other things, you:

• Lead, manage and support process development interacting with related functions
• Drive and take initiative for a constant improvement in our processes
• Maintain competence about the processes, creating a learning environment with focus on sharing knowledge and supporting local countries
• Participate in Project Teams to ensure consistency and best practices
• Daily support for Solution Owners and End Users to identify solutions, tools, and interfaces to gain efficiency
• Participate in external networks for benchmarking and to enhance knowledge

We are now looking for a new colleague, who wants to be a part of our amazing team. You have plenty of drive and curiosity and dares to challenge people around you. You are service-minded, structured and have a clear and respectful way of communicating. You have high integrity and the ability to establish relationships at all levels of the organizations, based on trust. You can work with both operational and tactical issues, with an interest in facilitation and training. You are analytical, able to keep focus on the big picture and to follow up on relevant goals and deviations. 

We believe that you are:

• Fluent in English, both written and verbal
• Knowledgeable of process development, improvement methods/tools, technology, and practical experience 
• Interested in technology, comfortable with working and navigating in digital solution and eager to learn new tools and applications
• Experienced in Change Management and Project Management
• A good listener, able to document and communicate in a clear way 
• Able to build efficiencies and compliance into operations while meeting the business needs

IKEA offers an exciting and empowering working environment in a global market. As the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us. At IKEA we believe that when you as an individual grow - IKEA grows.

Please note that this position is located in Älmhult, Sweden, home of IKEA. Sounds interesting? Submit your application in English today! Last day to apply is 27th of December 2021.

If you have questions about the recruitment process, please contact Recruitment Specialist Emil Gretland, +46 739 599 112.