Service Provider Operations Developer

  • Full-time

Company Description

Supply Chain Operations is a global organization in IKEA Supply. With our over 800 amazing and passionate colleagues in 20 locations around the world, we make sure that our customers can buy the IKEA products they desire and love. Together with our partners, we develop and deliver excellent transport and logistics solutions that are simple, affordable and sustainable.

In Category Area Transport we are responsible for procuring, develop and operating all transport capacities in the IKEA Supply Chain. Category Area Transport is a Category area with two categories – Category Land and Category Ocean & Air.

Do you think outside the box? So do we. Come see things a bit differently with us!

Job Description

We are now looking for a Service Provider Operations Developer to join our team in Category Ocean & Air. The position will be located in Älmhult, Sweden and report to Service Provider Operations Development Manager for EMEA & Americas, located in Pratteln, Switzerland.

About the job
As a Service Provider Operations Developer in Category Ocean & Air you are responsible to develop and secure the operational set up within your assigned area in North and Central EU, working closely with the transport areas. You will establish a close working relationship with the nominated ocean carriers operating in the assigned area/ countries North/ Central EU and are responsible for the operations performance both from sending and receiving perspective. Consequently, in this role you secure the demands and manage the carrier capacity offered to IKEA.

You will support the corresponding system set-up to enable the booking of the ocean carriers for export and import to Europe, securing correctness and maintaining the information in IKEA systems (SQL Database, LBD, CNS, ITM in the future). You support the tender process with data about matrix, network as well as operational requirements. Together with a skilled team of Service Provider Operations Developers you will lead the tender nomination process and be responsible for the implementation activities to enable a smooth transition from the old to the new ocean year.

You will contribute to the business development with trade lane and local operations knowledge and improvement of cooperation with local and regional stakeholders of our service providers. This position has a truly international dimension as you will have daily interaction with the other Service Provider Operations Developers in EU, Asia Pacific and Americas, other European Supply Chain Operations sites and various other internal and external stakeholders.

Qualifications

About you
We are looking for you who are an operations expert in supply chain with a track record in leading/driving operational excellence. Further, you have a proven background in the area of ocean shipping and/or freight forwarding.

To be successful in the role you have a university degree, or an equivalent education, within Logistics, economics or business administration. We believe that you have a minimum 2 years work experience in transport business or supply chain function. Microsoft Office literacy (Excel, Access) and fluency in English, both written and verbal,  are a prerequisite.

As a person you are business & people minded. You are self-motivated and have the ability to organize, structure and prioritize numerous tasks.

It comes natural for you to always act as an IKEA ambassador towards both external as well as internal stakeholders, and you perform business responsibilities based on value- and fact-based business approach. Your entrepreneurial spirit is strong and you have a natural way of seeing business opportunities and take action.

You have high aspirations, you show ambition and hunger to improve and do better. Your dedication and commitment together with true openness and curiosity to new things really do make things happen.  Your networking capabilities are well developed and help you foster long-term and successful relationships with both external stakeholders and your close co-workers. However when needed you are also able to work with limited guidance and lead yourself into the unknown.

Additional Information

The assignment requires occasional travelling.
We look forward to receiving your application online, by February 20th the latest. The selection process will take place continuously and we might close the recruitment earlier, so please send in your application in English as soon as possible.

For further information please contact recruiting manager Maik Lobstein, phone: +41 79 107 46 74. For questions about the recruitment process feel free to contact Fredrik Liwander, +46 738 52 63 75, People and Culture generalist.

IKEA is a world leader in the home furnishing business. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. Our operations include developing and supplying the global IKEA product range, including a range of IKEA food offers.

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