Reception Co-worker IKEA Hotell, Älmhult
- Älmhult, Sweden
You see things a little differently. So do we. We put togetherness at the heart of everything we do. Come see things a little differently with us.
Älmhult is the heart of IKEA. This is where our culture and values were shaped and still develop. This is where the global range and product development for IKEA takes place today and where we want to continue to develop together with the municipality and the community at large. Älmhult is a melting pot of many different nationalities and cultures. Because to make things better for the many, we want to involve people from all parts of the world. Nonetheless, we never forget our Swedish heritage that forms the backbone of who we are today.
IKEA Hotell is in the heart of IKEA, Älmhult. We have been here since 1964 and was built for IKEAs customer to stay a bit longer. Now, about 50 years later we are a business hotel with around 40 co-workers. We welcome guests from near and far. We are serving meatballs, making beds, and acts as the natural meeting place and social hub in Älmhult. Now, with greater capacity than ever we fully focus on the needs of our guests! We offer 254 hotel rooms, 5 conference rooms, large common areas, laundry rooms and gym. We are serving both breakfast, lunch and dinner. Our mission is to make our guests feel at home while staying at IKEA Hotell.
In the role as a receptionist it’s important for you to feel confident in taking initiative for customer contact. You like to maximize sales and profitability and to reach goals together with the rest of the team. You are flexible and open for changes and takes great responsibility in us succeeding. You have a passion for guest service and one of the most important part of the job is to give the guests a positive experience at IKEA Hotel. Truly great service is built on a genuine desire to please and satisfy the guest. If you have a service mind-set, you will understand the importance of what you do and how it impacts our guests.
Our guests will visit us during weekdays and weekends. We are a 24 hour open service hotel. When the hotel and restaurant are full of guests, they should be met by co-workers who love the extra pulse and the higher pace that comes with the job.
Your personality is of great importance to us. You are service minded, sympathizing, outgoing, innovative, curious, stress resistant, a team player and have a genuine interest in greeting our guests. We are looking for a co-worker that acts as an ambassador for IKEA, shares IKEAs values and greets our guests with a big smile!
You are used to work independently and dares to challenge us in existing ways of working. You must enjoy meeting our guests and is keen on satisfying their needs, even before it arises! You value the guests and their business, thinking, what else can I do to make this guest feel special? We all know traveling can be tiring, and full of unexpected events, so helping a guest to feel like they are coming home is very important.
You speak and write fluently both in Swedish and English. Additional language skills are a merit. Experience in the hotel business and relevant education is a merit.
The position is permanent 40h/w. We have varying working hours and work both on weekdays and weekends – day shifts and evenings. To apply for a job with us, you must be 18 years of age or older.
If you have any questions about the position, you are welcome to contact recruiting manager Madelene Nilsson by mail, [email protected]
We will recruit on an ongoing basis but apply no later than 19th of September 2021.Welcome with your application today! Please attach your CV and motivation letter.
Welcome with your application today! We look forward to getting to know you more!
Inter IKEA Group consists of three core businesses and comprises over 70 companies in 30 different countries and has around 28,000 co-workers that together with other IKEA colleagues work to fulfil the IKEA vision: To create a better everyday life for the many people. http://www.inter.ikea.com/