Insight Integration Manager | IKEA Consumer and Market Insight | Core Business Franchise

  • Full-time

Company Description

You see things a little differently. So do we! We believe that what you value is more important than what your CV says. We offer positions that will challenge your skills and let you grow. Come see things a little differently with us.

Who we are

The world is changing and the IKEA business is changing with it. For IKEA though, one thing will always remain the same ─ our vision to create a better everyday life for the many people.

We will strengthen and develop our competences in order to meet the needs and dreams of the many people around the world. And to be accessible and relevant, wherever and whenever they wish to meet IKEA.

About us

Inter IKEA Systems (Core Business Franchise) owns the IKEA Concept and is the worldwide IKEA franchisor. We are specifically responsible for the IKEA strategic framework, ensuring the IKEA Concept is updated, relevant, implemented and followed-up – together with all IKEA trademark users.

How do we do this? By enabling people across the IKEA value chain, and creating unique content to develop the IKEA business. Here are some examples of our different assignments. 

  • We develop solutions that will ensure a unique and successful meeting with IKEA customers.
  • We lead the work around when and how IKEA expands in the world, enabling one common way of working with high impact at a low cost.
  • We create the preconditions to strengthen the IKEA Culture and develop the right competence to meet customer and business needs.

An important part of our success is our unique culture and open working environment. Together, we create a workplace where everyone feels free to be themselves – to experiment, try new ways, and dare to ask, “What if…?” We believe in everyday personal growth and offer the opportunity to develop your career globally.

Read more about us at: franchisor.IKEA.com

About IKEA Consumer & Market Insight (ICMI)

Being part of the IKEA franchisor, the IKEA Consumer & Market Insight assignment is to enable IKEA people to make well-founded decisions based on actionable and timely insight.

ICMI delivers Consumer Insight, Strategy & Market Insight, and Brand & Range Insight. Each of these three areas continuously develops and operates insight products used by IKEA people across our value chain.

About the role:

As our Insight Integration Manager, you are part of the ICMI management team. You will have a team which reports to you composed of Insight Specialists and Insight Capability Leaders. You will be responsible for leading the development of the right capabilities, principles, standards and frameworks to support all insight specialists to deliver functional excellence. You will also be accountable for safeguarding compliance and consistency with insight frameworks, standards and principles.

You will:

  • Coach, develop, evaluate, and promote people in delivering actionable insight and influencing business decisions across all parts of IKEA.
  • Lead the Insights integration team to deliver high quality integrated insights to the IKEA business for maximum impact and at the lowest cost possible (leveraging internal and external resources).
  • Lead the co-creation of actionable insight as an input to the Business Planning and Strategy processes and as a common starting point for any development activity (development of products and services, meeting places, communication) in close partnerships with stakeholders.
  • Grow and empower co-workers to perform to the best of their abilities and continuously develop in their assignments and you will be responsible for the recruitment, development, performance management, retention and succession planning for Insights integration co-workers.
  • Coach the team to adopt agile ways of working in how they source and analyze data, prioritize business requests, and work together with the insight product teams.
  • Actively build a knowledge-sharing network (external and internal) and competence to enable constant development in the IKEA value chain.

Knowledge and capabilities:

  • Good knowledge of research methodologies for integrating consumer and market insights and trends.
  • Proven track record of influencing business decisions on executive level.
  • Understanding of Home Furnishing, retail and adjacent industry best practices for trends identification and application, as well as testing capabilities.
  • Extensive knowledge of leading and developing people.
  • Ability to navigate and lead business and people in complexity, ambiguity and a fast changing environment.
  • Build trustful and collaborative relationships with stakeholders, business partners and franchisees, making people part of a common goal.
  • Ability to analyze, draw conclusions and act on them with a holistic business understanding.
  • Strong envisioning skills and fact-based thinking connecting the dots and recognizing patterns, while not being put off by getting hands-on and mind-deep in analysis.
  • Strong communication and facilitation skills, including presentation, active listening, communicating complex issues in a clear, engaging way, and having an unbiased perspective.

Background:

  • At least 10 years of work experience within the areas of Business, Marketing and Communication, Economics or related fields with at least 5 years of people management experience.
  • Previous experience working with agile methodology and agile leadership.

Additional Information

This is a full time position (40h/week). Travelling will be required based on business needs. Please send your application – CV and motivation letter - in English on or before July 19th, 2021. Kindly note that we are continuously interviewing candidates. 

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