Customs Administrator

  • Shanghai, China
  • Full-time

Company Description

The IKEA Supply organisation, with its 22,000 co-workers, makes sure that we have available products for our customers through our supply chain. We strive towards a better everyday life for the many people. The IKEA business is focused on opportunities and involves risk taking every day.

In Inter IKEA Group, these risks are taken in a compliant and responsible way.

About the us

To support the IKEA goods availability to relevant stakeholders for the fulfillment of the agreed service level to IKEA customer, establishing the customs process and deliver operation excellence by smooth and efficient border-crossing activity at lowest cost, meanwhile fully complying with relevant laws and regulations in local country.

Job Description

About the job

Handle centralized parts of the customs process in Asia Pacific and support one or more countries in import/export operations. Ensure efficiency and lower cost in daily operations and secure compliance to country specific rules and regulations.

Your assignment

  • Secure efficient and effective handling of documents and certificates by following working methods and working instructions
  • Collect, review and upload documents and certificates as per defined document structure and register them into customs declaration system
  • Collect, review and upload BOM from suppliers and secure trade preference certificates are in place and sent to receiving countries
  • Control deviation of documents and certificates and take follow up actions
  • Secure required documents and certificates are provided to receiving countries as per specific country requirements
  • Contribute to a constant optimization of centralized customs documentation process
  • Secure contact and support with relevant stakeholder eg, countries, other IKEA units
  • Contribute to the development of our systems, working methods and working instructions to secure compliance and continues improvements.
  • Contribute to reach your teams and the departments goals
  • Contribute to a good work environment via supporting cross-functionally within Customs Operation Service Centre


Your profile

A     Knowledge

  • Knowledge of import/export operations
  • Knowledge of logistics
  • Basic knowledge with system & database

B     Motivation

  • Living and sharing IKEA values
  • Enjoy routine based working environment
  • Working in a service minded atmosphere with frequent contact with stakeholders
  • Eager to learn, willingness to know “Why”
  • Being part of a team and sharing knowledge and information.

C     Job-specific capabilities

  • Logic thinking
  • Good ability to communicate in a clear way
  • Good time management
  • Good ability to prioritize tasks
  • Reporting and summarizing skills

 D     Leadership capabilities

  • Inspire and clarify
  • Unleash entrepreneurs
  • Create customer value
  • Lead with IKEA values
  • Build strong relationships
  • Collaborate and co-create

You have

  • At least 2 years working experience in import or export or logistics area
  • Good ability to communicate in a clear way
  • Fluent in English (both speaking and writing)
  • Experience of working in different culture is a plus

Additional Information

Welcome with your application! More details, please contact Joy Mao ([email protected]).

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