Food Experience Design Leader | IKEA Retail Experience | Core Business Franchise

  • Malmö, Sweden
  • Full-time

Company Description

The world is changing and the IKEA business is changing with it. For IKEA though, one thing will always remain the same ─ our vision to create a better everyday life for the many people.

We will strengthen and develop competences in order to meet the needs and dreams of the many people around the world and to be accessible, wherever and whenever they wish to meet IKEA.

About Inter IKEA Systems and Core Business Franchise
Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are responsible for the IKEA strategic framework and keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users.

Job Description

We are looking for creative problem solvers with good leadership skills and passion for developing IKEA within Core Business Franchise, Retail Experience.

The IKEA Direction and the Meeting the customer strategy sets the overall ambition and ‘making every meeting matter’ is your guiding inspiration source!

As Food Experience Design Leader, you will elevate competitive advantage by designing outstanding food experiences across the customer experience journey and in all customer meeting points, creating IKEA unique and ‘best in class’ solutions.

You will enable commercial success and a low cost operation through providing processes, methods, tools and solutions that support the attraction, engagement and interaction of customers with the IKEA offer through the food experience.

The assignments will vary from contributing to the IKEA Food Health and Sustainability strategy to the development of a global learning offer, enabling IKEA people to succeed and perform and the deployment of a unique IKEA Food experience throughout all customer meeting points.

You will not be alone! You will collaborate and work in close cooperation with many leaders and specialists of the different areas of expertise across the leadership assignments of Core Business Franchise as well as develop a sustainable business relationships with other colleagues from such as Range and Supply and IKEA retailers.


To be able to succeed in this job, you need to share and live the IKEA values and you have a proven track record of both leading creative processes and inspiring senior leaders.

You carry vast experience from multichannel retail markets and have the ability to translate insights of consumer behavior, digitalization, food trend, sustainability, design and media into food experience development needs.

You demonstrate well developed interdependent leadership; leading business agendas across broad networks in a collaborative way and delivering results through others.

You have strong communicative skills and we set high expectations on your passion for, and ability to collaborate and engage people with different competences in a complex and fast paced environment.

Do you have a personality who thrives in an environment in which most things are under development?

Do you have the ability to look at things in a new way and the drive to test and improve our ways of working across IKEA?

Do you get energy from working together with people from IKEA’S entire value chain and create sustainable relationships?

And last but not the least;

If you believe that ‘every moment matters’ and have a passion to develop unique ways to engage our customers with our food offer through an inspiring and surprising experience in all  meetings points then don’t hesitate to apply today!

Additional Information

This is a full time position (40h/week). Travels may be required in the future. The position is located in Malmö, Sweden. Please send your application – CV and letter of motivation – in English by 27 May 2021. We will assess and interview candidates continuously as the applications come in and the position could be filled before. 

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