Product Owners, IKEA Planning Experience (IPEX), IKEA Retail Experience | Core Business Franchise

  • Malmö, Sweden
  • Full-time

Company Description

The world is changing and the IKEA business is changing with it. For IKEA though, one thing will always remain the same ─ our vision to create a better everyday life for the many people.

We will strengthen and develop competences in order to meet the needs and dreams of the many people around the world and to be accessible, wherever and whenever they wish to meet IKEA.

About Inter IKEA Systems and Core Business Franchise
Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are responsible for the IKEA strategic framework and keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users.

About IKEA Planning Experience (IPEX)
The goal of IPEX - IKEA Planning Experience is to support and empower customers to find their personal best home furnishing solutions. We run and develop digital solutions used by customers and co-workers enabling them to design homes and home furnishing solutions for the entire IKEA range for all IKEA retailers. Part of our portfolio are planning solutions for Kitchens, Bathrooms, Storage solutions, Beds... Our next big step ahead will be to enable customers to design their full homes.

Our customers should experience an inspiring, fun, simple and rewarding planning journey based on their needs and preferences. Our co-workers and service partners should experience a fun, efficient and unbroken sales process.

The solutions and capabilities we develop are an integral part of the entire seamless buying and selling experience and a key contributor to converting visitors into happy customers and to engaging with our customers from the start. Utilizing data around and about our products to create more personalized experiences is an integral part of the work we do.

IPEX deliver solutions to all IKEA retailers spanning over 50 markets worldwide and over 400 stores and IKEAs digital channels. All solutions are made to help customers and co-workers in all customer meetings, from a mobile phone to the largest IKEA store in the world.

In this recruitment we are looking for 3 Product Owners, who will as their first assignment, each take the product ownership for one of the following products:

IPEX Kompis
Kompis is the framework and component library on which we build web components to streamline development and user experience between solutions for commonly used components.

IPEX DEXF (Digital experience foundation)
DEXF is one of the enablers for our solutions, creating backend services used by our solutions. It is everything from supplying product information to saving customer built solutions and images. 

IPEX Viewer
The IPEX viewer is our the engine for visualizing 3D content, which today some and going forward most of our solutions will use. It is built on an open source engine and is optimised and changed to fit our purpose. The viewer is today running on desktop and mobile devices, and we are exploring how we can expand to also use it in more innovative ways going forward.

Job Description

Being a Product Owner in the IPEX team
As a Product Owner in IPEX you will be part of a great team and create solutions that enable customers to design any space in their homes and businesses and configure home furnishing solutions digitally.

You will lead a Product team in a continuous product discovery and enhancement to fulfill business and customer needs, and the work to establish the vision of a product and build the overall product roadmap, balancing needs from business, customer and technology perspectives. Exploring and utilizing different technologies and approaches is part of finding the best solution for the needs to solve. By that you contribute to a seamless customer and co-worker experience across all customer meeting points throughout the full product lifecycle.

You are the biggest fan of your product and feel and are accountable for the outcome of deliveries for your product in meeting business/ customer needs.

You will interact and collaborate with Business owner(s), other Product Owners, stakeholders across IKEA, franchisees and customers, to understand needs and synergies and based on this, define requirements and make decisions and trade-offs where needed to maximize business results and customer value.

You will manage the product backlog, scope and prioritize activities based on business direction and goals, business and customer impact and actively participate in planning to clarify features and user stories. Together with your team you define acceptance criteria and ‘definition of done’. Optimizing ways of working within your and across teams is always on your mind.

Qualifications

You have a deep understanding of and are passionate about customer experiences, identifying and filling product gaps. You enjoy creating solutions that are playful and intuitive and are driven by creating value for our customers and co-workers. You have a solid technology understanding.

You have a great interest and proven track record in creating great solutions/ experiences for users and you understand how emerging technologies and trends can improve customer and co-worker experiences throughout the product lifecycle. You have a deep interest in and understanding for data around and about your product and use it to continuously improve.

You are a strong leader with the ability to build the success of a product on the strength of and together with your full cross-functional team and interaction with peers and stakeholders for reaching the best results.

You make mistakes sometimes that keep you evolving and learning as you are not afraid to find new ways to solve a challenging task together with your colleagues.

You bring extensive experience and knowledge in software development and are fully familiar with agile/ devops practices.

You enjoy an agile and iterative, yet structured way of working and achieving results together with a team in a flexible environment, but also have a strong individual drive to deliver high quality results on time. You have great communication and networking skills and are fluent in written and spoken English.

Additional Information

This is a full time position (40h/week). Travels may be required in the future based on business needs. The position is located in Malmö, Sweden. Please send us your application – CV and cover letter – in English without delay, latest by 18 May 2021. We will assess and interview candidates continuously as the applications come in and the position could be filled before 18 May.

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