Supply Operations Developer - Supply Operations

  • King of Prussia, PA, USA
  • Full-time

Company Description

About the company

IKEA Purchasing Services (US) Inc.’s main office is in King of Prussia, PA and is a subsidiary of the Inter IKEA Group.

The IKEA brand is one of the most successful home furnishing brands in the world. We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. IKEA stores offer almost 10,000 affordable home furnishing products and solutions. Today there are over 392 IKEA stores in 48 countries around the world.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

Job Description

About the Job

·Logistical ("flow") performance: Secure logistical operational performance from end-to-end perspective as it is defined by respective set of KPIs/PIs (e.g. OTD, EQU, loading times); within given geographical scope. Follow-up and implement actions within existing and new delivery solutions

·Stakeholder management: Align with supply chain stakeholders to secure logistical operational performance, as well as create preconditions for smooth and efficient Supply Operations. Act on deviations to the plan (e.g. prioritization and cancellation of orders) together with our partners and secure the communication flow

·New optimized replenishment solutions: Lead their implementation (e.g. new routes) in alignment with relevant stakeholders and in close cooperation with Service Provider Operations Developers. Follow-up and adjust Lead Times based on OTD performance

·Constraints and limitations: Identify & define constraints together with internal stakeholders (e.g. loading plan at supplier) to secure preconditions for efficient supply operations and, in general, wished level of logistical performance throughout the year. Follow-up on the compliance of our stakeholders and secure the execution of market-relevant plans (e.g. local activities) in connection with the MOF

·Continuous Improvements: Validate and optimise sending and receiving capabilities (e.g. Slot Management) as a link between all supply chain stakeholders. Change, maintain and continuously improve replenishment solutions. Act upon fluctuations to avoid performance disruptions and increased total cost. Propose new logistical set-up to support logistics cost development. Identifies and proposes volume consolidation opportunities and mid-receiver needs. Collaborate with Category Area Teams; support logistic development in new sourcing countries

.Deviation Handling: Contribute to the Market Operational Forums, support in constraint situations and ERPs in case of corrective actions need. Secure right information on constraints and availability impact to our supply chain stakeholders

·Development: Support the development of internal working methods and deviation the operational requirements and secure they are captured in the right documentation (e.g. Delivery Handbook)


About you

• Proven record of consistently meeting agreed budgets and goals, and working on plans

• Experience in Logistical Performance and developing of win-win throughout the entire supply chain

• Experience in leading inter-organisational working groups on local level

• Self-reliant and motivated with a proven ability to work as part of a team as well as independently

• A curiosity about the connectivity of systems, processes and functions spanning the Transport & Services operation

• Analytical, numerical and process-orientated

• Fact-based approach

Additional Information

This position is based in King of Prussia, Pennsylvania, USA. The selection process will take place continuously, so please send in your application in English as soon as possible.


Co-workers within IKEA Supply lead an exciting life! The mission is to develop business with suppliers in order to deliver IKEA products to our stores located around the world. The goal is to meet the price, quality and quantity expectations of our customers. In our Purchasing & Logistics Area we are working with suppliers within the whole Americas and have offices in King of Prussia, USA; Curitiba, Brazil and soon Mexico City, Mexico.


All your information will be kept confidential according to EEO guidelines.

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! 


We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.  


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