Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks.

In Core Business Franchise we are responsible for the IKEA strategic framework and keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users.

We enable IKEA people in the value chain by developing new ways of working supported by processes, methods, tools and services, and we also develop the business by leading:

• The development of solutions that will ensure a unique and successful meeting with existing and new IKEA customers.
• When and how IKEA expands, enabling one common way of working with high impact at a low cost.

We offer an open working environment where everyone feels comfortable to experiment, try new ways and dare to ask: “What if…?” And we offer possibilities for you to develop yourself and your career globally. Read more about us at franchisor.IKEA.com

We are now looking for a Process Leader for the Sales & Range team to support all the IKEA retailers that are using our Retail Package and to be part of developing this package to meet the future demands of the customers and IKEA retailers. One important focus at the moment is to further improve and develop new processes and system functionality to enable a retail market approach.

This role contains mainly the following areas of work:

• To lead competence development activities for retailers in the existing and new markets including expansion activities
• Manage a network of super users with the purpose to share best practice, gather business requirements and identify common business needs for future improvements
• Lead development of learning materials and communication towards the retailers to ensure they are competent to operate the system

• We believe you have solid knowledge and with a minimum of 5 years relevant experience from IKEA retailing.
• You have a background as a Sales Leader / Business Leader role using the Business Central Retail System Service Office Range Management system.
• Strong desire to identify business opportunities and to develop the business and enable growth.
• Creation of documentation and facilitation of presentations and workshops are part of the job which is why you should have excellent communication skills and be fluent in English, both written and verbal.

As a person you are structured, delivery focused and a positive team player. Of course you have a passion for customers and retailing and highly motivated to contribute to the growth of IKEA retailers. Ideally when the situation improves. 

You are prepared to travel internationally at least 50 days per year.

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This is a full time role (40 hours per week) and will be located in Malmö, Sweden. Travel will be required when possible (COVID-19 restrictions currently apply)

The position is full time (40h/week) and currently located in Malmö, Sweden.

The closing date for the role is Januari 8th 2021.