Marketing and Communication Technical specialist – Business Area DOW

  • Full-time

Company Description

Here it is. Your chance to develop business and together with people across the organisation to maximize sales and growth opportunities in the most influential small town in the world.

Right now we are looking for a Marketing & Communication Technical specialist to join our Business Area DOW (Dining, Outdoor & Secondary Storage, Workspaces)

Business Area (BA) DOW is a very exciting business area with a mission to reach more of the many people. We have ambitious plans, exciting range and great people. We are contributing to make the life of the many better with easy and affordable solutions. We are a growing business and with our ambitious plans we will continue developing our range offer and business. . We are now looking for a Marketing & Communication Technical specialist who is up for the challenge.

Do you want to join our fantastic team?

Job Description

In the role as Marketing &Communication Technical Specialist you will create and secure high quality technical communication content for all consumer facing touchpoints, and by that making the buying process easy and smooth for our customers. That responsibility includes analysing and identifying the need of technical communication content, based on insights and customer needs, for example connected to packaging, 3D-models, planners, measurements, material and care instructions, technical and legal texts etc.

Your main responsibilities include:

  • To analyse and identify the need of technical communication content, based on insights and customer needs, for e.g. in/on package, 3D-models, planners, measurements, care instructions, technical and legal texts.
  • To secure the customer perspective in technical communication when developing news, improves and running range in the product development process.
  • To secure, create and follow-up technical communication content, through set process with Range & Product Engineering.
  • To secure that technical communication messages are fulfilled in the communication execution.
  • To proactively inform communication production suppliers about upcoming plans to secure the technical content readiness.
  • To work with product from a communication perspective throughout the Product life cycle and the customer experience journey, in connection with technical communication.
  • To contribute to the Marketing & Communication budget in the Business area, as well as to the yearly Communication Plan from a technical communication perspective.
  • To contribute to the matrix by creating and co-leading the development of common ways of working, tools and methods, by having an open innovative mind-set.

Qualifications

We are looking for you with passion for communication, business, branding! You are guided by simplicity and you always strive to exceed customer expectations by delivering high quality of communication. You have solid experience working with communication, with the ability to turn complex technical information into customer friendly and simple documentation.

You enjoy working in an ever-changing, fast-paced environment and stay calm when you get assignments with short notice and tight deadlines. You are a person with great ability to juggle competing priorities and work well in a fast pace and changing environment. You are a talent in making complex things seem simple.

You enjoy taking initiatives and lead and drive product and range communication content with customer perspective. You love working with details and analyse them and you bring structure into things. You have excellent communication skills securing IKEA tone of voice and you have the ability to engage and inspire by networking across functions and organizations.

You are a true ambassador of IKEA culture and values and you are fluent in English, both spoken and written!

Additional Information

Does this sound like your next challenge?

We look forward to receiving your application – CV and letter of motivation – in English latest 15th of October 2020. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates.

If you have any questions regarding the recruitment process, please contact Recruiter, Marie Sandman on +46 768545309

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