IKEA is preparing for the future. Do you want to be part of creating it?

The goal of IPEX - IKEA Planning experience is to support and empower customers to find their personal best home furnishing solutions. We run and develop digital solutions used by customers and co-workers enabling them to design homes and home furnishing solutions for the entire IKEA range for all IKEA retailers. Part of our portfolio are planning solutions for Kitchens, Bathrooms, Storage solutions, Beds... Our next big step ahead will be to enable customers to design their full homes.

Our customers should experience an inspiring, fun, simple and rewarding planning journey based on their needs and preferences. Our co-workers and service partners should experience a fun, efficient and unbroken sales process.

The solutions and capabilities we develop are an integral part of the entire seamless buying and selling experience in digital and physical customer meetings points and a key contributor to converting visitors into happy customers and to engaging with our customers from the start. Utilizing data around and about our solutions to continuously improve and create more personalized experiences is an integral part of our work.

The assignment as Solution owner

As a Solution owner in the IPEX team you will take the lead and responsibility for one or several planning experiences and the connected solutions. You will work closely together with the team and stakeholders to define, prioritize and realize the short, mid and long-term solution roadmap to secure the best experience for customers and co-workers.

You are also responsible for the release management, life cycle management and the operation of the solution(s). Your work includes maintaining and improving working methods, guidelines and tools in line with the IPEX ways of working and to identify and share best practices as well as secure content for needed training and communication.

 To be successful in this role

To succeed in this role you need to have strong interest in home furnishing and people’s everyday life at home, experience from and a good understanding of customer and co-worker needs in the buying and selling process. You are interested in current and future digital technology trends and how they can contribute to solve business and customer/ co-worker needs. You are a visionary person with a high drive and passion to be a part of creation the future – seeing and realizing the big picture as well as the details.

You are a senior with strong leadership skills and business mindset. You bring experience from working with agile/ devops digital solutions development, ideally as a Product owner. You have a great interest and proven track record in creating great experiences for users and understanding how new technologies can improve customer and co-worker experiences.

You are able to achieve long-term sustainable business results together with realizing short term opportunities. You collaborate and communicate with your stakeholders to build trust and partnership in order to reach our common goals.

You enjoy an agile and iterative, yet structured way of working and achieving results together with a team in a flexible environment, but also have a strong individual drive to deliver high quality results on time. You have great communication and networking skills and are fluent in written and spoken English.

Travelling based on project needs will be necessary.

About Inter IKEA Systems and Core Business Franchise

Inter IKEA Systems B.V. is the franchisor and the owner of the IKEA Concept, including the IKEA trademarks. In Core Business Franchise we are responsible for the IKEA strategic framework and keeping it together through an IKEA Concept which is updated, relevant, implemented and followed-up together with all IKEA trademark users. We enable IKEA people in the value chain by developing new ways of working supported by processes, methods, tools and services, and we also develop the business by leading:

• The development of solutions that will ensure a unique and successful meeting with existing and new IKEA customers.
• When and how IKEA expands, enabling one common way of working with high impact at a low cost.

Does this sound like your next challenge? We welcome your application!

The position is located in Malmö. It is a full time position (40h/week). Travel will be required.

Please send your application – CV and letter of motivation – in English by 21th February 2020. If you have questions about the recruitment process, please contact Gregor Podlewski, HR generalist for IKEA Retail Experience.

We will assess and interview candidates continuously as the applications come in.