Marketing & Communication - Technical Specialist

  • Full-time

Company Description

Can you really reach out to the whole world, creating a better everyday life for the many people? In Älmhult, Sweden you can. Älmhult is home to IKEA of Sweden. Here the IKEA range is developed and made available to stores and customers all over the world. We are here to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them. That is our promise, and we do this every day with great passion and energy.

Right now we are looking for Marketing & Communication - Technical Specialist for Business Area Kitchen, Bathroom and Home Appliances for a permanent assignment!

Job Description

As a Marketing & Communication Technical Specialist you create and secure high quality of technical communication content for all consumer facing touch points to make the buying process easy and smooth for our customers. You will be a key contributor in creating an open and sharing climate, exploring new ways of working, create and secure that the communication is exceeding customers’ expectations by giving honest, clear, relevant and inspiring communication throughout the customer experience.

Your main responsibilities include:

  • To analyse and identify the need of technical communication content, based on insights and customer needs, for e.g. in/on package, 3D-models, planners, measurements, care instructions, technical and legal texts.
  • To secure the customer perspective in technical communication when developing news, improves and running range in the product development process.
  • To secure, create and follow-up technical communication content, through set process with Range & Product Engineering.
  • To secure that technical communication messages are fulfilled in the communication execution.
  • To proactively inform communication production suppliers about upcoming plans to secure the technical content readiness.
  • To work with product from a communication perspective throughout the Product life cycle and the customer experience journey, in connection with technical communication.
  • To contribute to the Marketing & Communication budget in the Business area, as well as to the yearly Communication Plan from a technical communication perspective.
  • To contribute to the matrix by creating and co-leading the development of common ways of working, tools and methods, by having an open innovative mind-set.

Qualifications

We are looking for you with passion for communication, business and branding! You are guided by simplicity and you always strive to exceed customer expectations by delivering high quality of technical communication. You have solid experience working with communication, with the ability to turn complex technical information into customer friendly and simple documentation. You enjoy working in an ever-changing, fast-paced environment and stay calm when you get assignments with short notice and tight deadlines. You are a person with great ability to juggle competing priorities and work well in a fast pace and changing environment. You are a talent in making complex things seem simple. You enjoy taking initiatives and lead and drive product and range communication content with customer perspective.

You love working with details and analyse them and you bring structure into things. You have excellent communication skills securing IKEA tone of voice and you have the ability to engage and inspire by networking across functions and organizations.

Additional Information

Please send us your application – CV and letter of motivation – in English. We really want to get to know you, so make sure you tell us why you would be a good fit for this role. Please send in your application before February 28th.

Curious to know more? Let´s connect!

If you have any questions about the role, please contact Hiring manager, Maria Ljunglööw +46723527278, about the recruitment process feel free to contact Recruitment Specialist Jakob Bergström +46 70-148-48 90

Privacy Policy