IKEA Communications AB

What if you could inspire to make everyday life just a little bit better?
The answer is simple: You can. This is what motivates us at IKEA. We’re constantly searching to find new ways to be better. We use insights from real life at home all over the world, learning about the needs and dreams of people. We use our home furnishing knowledge to help inspire people with ideas and solutions that will help them live the life they want.

At IKEA Communications, we’re people-centric, have a passion for making great stuff, and we aim to be the best communication partner for the whole of IKEA. We work closely and together with our colleagues across IKEA, creating state-of-the-art communication at the lowest price. Located in Älmhult, Sweden, we’re a melting pot of many different nationalities and cultures. Because in order to make things better for the many, we want to involve people from all parts of the world. Nonetheless, we never forget our Swedish heritage that forms the backbone of who we are today.

We’re on the lookout for passionate doers, idea makers, creative thinkers - people who want to find answers to everyday problems in people’s lives, for society and the planet.

Do you also believe in celebrating the everyday life? Do you want to be part of making it happen from idea to paper or pixel? Then keep on reading.

The Digital Area is set up to connect, enable and support all IKEA Communications Areas with IT systems and tools to create, produce and deliver communication in the smartest, most automated and cost efficient way possible. 

The Development & IT team is part of the Digital Area and secures the business with IT tools and systems and provide support to the demand for IT custom tool development to guarantee process improvements on the running business and consistently reduce time to market and increase business efficiency. We deliver relevant technology solutions to IKEA Communications and ensure the high standards of the co-workers needs are met. Right now we are looking for a Business Analyst. 

As Business Analyst you will Identify, document and manage business requirements for solutions used at IKEA Communications, so that the solutions meets the needs and expectations of the users, and other internal or external stakeholders. You are important to enable the business to articulate needs and the rationale for change and describe the solutions that can deliver value.

Your main responsibilities will be to: 

• Identify improvements by elicit, analyse, challenge and document (e.g. business requirements, use cases, user stories, test cases & acceptance criteria, boundary conditions) all stakeholder needs and detailed business requirements. For a technical service this includes functional and non-functional requirements.

• Facilitate the identification and elaboration of feasible business solutions for process, organization and service with business modelling while managing expectations among the stakeholders.

• Challenge and assure quality of stakeholder needs, business requirements and solution alternatives in order to identify consequences and reduce risks. Support solution evaluation with identified business requirements

• Support for Design Activities, Validation/Test & Configuration Management Support.

• Support project management in setting up a business analysis approach that is appropriate for the chosen project approach. Support business architect in creation of business blueprint and managing dependencies relating to processes, information and solutions.

• Validate compliance of business requirements through the Service Validation/Test & Configuration Management processes execution by the IT vendors, review test results, follow-up and steer on defined test KPIs/metrics. Support business acceptance test (BAT), and user acceptance test (UAT) planning, preparation & execution, including test case definition and drive acceptance.

• Participate actively in the creation of solution documentation in co-operation with process/business teams and IT vendors, as well as the creation of the ‘learning offer’ for the solution including training materials and delivery of training.

The person we´re looking for is someone passionate about developing and managing all kinds of IT solutions, systems and tools. A person who wants to develop IKEA business with help of IT. Someone with the Interested in databases, data transfer and file storage solutions. . We’re looking for a person who is Interested in structured and systematic solutions but with simplification in mind.

You´ll need: 

• Experience in working with business and production processes in a technical driven environment. 
• Deep understanding of business processes. and experience with process modelling
• General knowledge of IT and software development process.
• Has a Intercultural interest and awareness
• Fluency in English, written and spoken.

This is a place where you can focus on doing what you love. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter our building, we want you to feel that you can inspire billions of people all over the world. 

Are you ready to make the world a little better, together? We want to hear from you!

We look forward to receiving your application in English, the latest by 9h of December.

We do not accept applications by e-mail. If you are one of the candidates, we think have the required experience we will contact you by email or phone to plan a telephone interview. In some cases, recruitment processes may take time, so we kindly ask you to be patient in this regard.

If you have any questions regarding the recruitment or position, please contact Recruiter, Jonas Levin at jonas.levin@inter.ikea.com