We are looking for a Business Analyst to the Customs team within Solution Area Order & Delivery, IKEA Business Solutions Range and Supply

Do you easily build relations and trust with people? 
Do you dare to dig deeper and ask those difficult questions to really come to the core?
Do you have good communication skills in English, both verbally and in writing? 
Can you be the bridge between business and technology? 
Are you passionate about developing our ability to grow IKEA? 

Business Solutions Range & Supply is a part of IKEA of Sweden. We secure relevant solutions for IKEA Range & Supply – today and tomorrow. Our goal is to connect business and people with information technology. 
We need help to read between the lines, can you assist us? 

If this is “you”, then continue read and reflect in your application how you, with your experience, knowledge and capabilities will contribute as a Business Analyst in the Customs team. 
We’re looking forward to your application! 

You will be part of the Customs team within Solution Area Order & Delivery in Business Solutions Range & Supply, which today consists of 12 co-workers. Today’s solutions are a mix of home built and standard solutions. Many of current solutions will be replaced by a standard solution through a global customs platform project.

The Customs team manages and develops global solutions that supports users working with IKEA customs processes for import and export of IKEA’s goods flow - passing country boarders, paying customs taxes and managing declarations towards the authorities. 

You will be one of the core competences within Solution Management working close together with Solution Owners and Solution Architects developing the business solutions. 

As Business Analyst will you mainly be:

•    Responsible for identifying improvements by elicit, analyse, challenge and document all stakeholder needs and detailed business requirements in accordance with the blueprint(s).

•    Responsible for identifying the business consequences and risks for solution alternatives for process, organisation and service with business modelling.

•    Responsible for challenging and assuring quality of stakeholder needs, business requirements and to support the evaluation of solution alternatives with identified business requirements.

•    Responsible for setting up a business analysis approach and plan, to support the selected business development activities (project & releases).

•    Consulted in the creation of the business blueprint and in managing dependencies relating to processes, information and solutions.

•    Consulted in definition and validation of high level & low level design for business development activities (project & releases) in cooperation with the solution architect and vendor resources.

•    Responsible for reviewing test plans and test cases to ensure compliance to the requirements. Consulted in the planning and execution of testing activities.

•    Responsible for handing over requirement related artefacts to Operations.

To be successful in this role you need to: 
•    Have solid knowledge and experience in business analysis, requirements engineering process and configuration management
•    Be good at facilitating, planning and managing workshops and activities
•    You are persistent and good at asking the right questions 
•    Have ability to extract information, find patterns, see new opportunities and possibilities in an analytical and very structured manner
•    You can work in a fast paced environment, without compromising on the quality of your work
•    Be excellent in listening, have good communication skills and an ability to describe complex scenarios in a structured, comprehensive way for the intended audience 
•    You are able to interact and communicate with strong stakeholders confidently – understand them and their needs as well as making them understand you
•    Have ability to work with the big picture and in small details
•    Have good understanding of project and software lifecycle management
•    Be structured and disciplined to meet deadlines 
•    Fluent in English, both spoken and written

About Business Solutions Range & Supply 
IKEA is on an exciting growth journey becoming more accessible to the many people. We are investing heavily to develop and digitalize IKEA into the future. IKEA Business Solutions will support this journey by delivering expertise in business development while safeguarding running business. This way we empower our co-workers, customers and suppliers with the right solutions to optimise the customer experience and contribute to a growing IKEA. 

Solution Area Order & Delivery is a part of Business Solutions Range & Supply. 

Business Solutions Range & Supply consists of 7 Solution Areas that support and mirror the Range & Supply processes. Our organization consists of approximately 230 co-workers based in different legal units globally. We have our main hubs in Älmhult, Helsingborg and Malmö (IKEA of Sweden AB), Dortmund (IKEA Logistics GmbH), Pratteln (IKEA Supply AG) and Warsaw (IKEA Purchasing Services Poland). 

About Solution Area Order & Delivery 
Solution Area Order & Delivery supports more than 15.000 users throughout supply chain in the areas of orders, import and export, trade regulation, delivery & customer delivery. 

We manages the Customs portfolio of all initiatives with an IT component and lead and develop current and new solutions connected to the customs process. This is done in projects, major enhancements initiatives or in a continuous improvements work. We also support users with communication, learning and subject matter expertise. In running business solutions there's a continuous work ongoing to improve the solutions. These improvements are implemented in so called releases. 

The Customs area is a dynamic and exciting area, with frequent need of implementing legal changes in the solutions. The demand on data quality is high, due to legal restrictions and regulations to be compliant towards customs authorities. Facing risk of getting penalties and removal of authorizations to do e.g. simplified import and export clearance if the figures are not correct. There is also a high demand on the solutions to be up running, else we risk to slow down or stop IKEA’s goods flow. We need to keep high quality in whatever we do.

We work in an international environment which could lead to some travelling. 

Sounds interesting? Submit your application as soon as possible. Please note that we will be interviewing continuously, which means that we may close the application process earlier if we find the right candidate. 

In the role you report to the Solution Team Leader for Custom, Susanne Palm. For information about the recruitment process, please contact Recruitment Specialist, Jonas Levin at +46 72 886 53 84

We look forward to receive your application, in English! 

IKEA of Sweden, or IoS, is responsible for developing the IKEA range and making it available to stores and customers all over the world. IoS is leading business development at IKEA and the core IKEA matrices Range, Supplying, Technical and Commercial. At IKEA of Sweden you will work in a company with endless opportunities to develop in different operational areas and countries.