Business Analyst - Product Communication & Sales Collaboration team - Solution Area DPOP, IKEA Business Solution Range & Supply

IKEA of Sweden, or IoS, is responsible for developing the IKEA range and making it available to stores and customers all over the world. IoS is leading business development at IKEA and the core IKEA matrices Range, Supplying, Technical and Commercial. At IKEA of Sweden you will work in a company with endless opportunities to develop in different operational areas and countries.
Business Solutions Range & Supply is a part of IKEA of Sweden. We secure relevant solutions for IKEA Range & Supply – today and tomorrow. Our goal is to connect business and people with information technology.

We need help to read between the lines, can you assist us?

We are looking for a Business Analysts to the Product Communication & Sales Collaboration team within Solution Area DPOP, IKEA Business Solutions Range and Supply

Do you have good communication skills, both verbally and in writing?
Do you easily build relations and trust with people?
Do you have the ability to read between the lines?
Are you passionate about improving the daily life for IKEA co-workers?
Do you have great motivation to make a change and do you have a bunch of energy to spread in your surroundings?

If this is “you”, then continue reading and reflect in your application how you, with your experience, knowledge and capabilities will contribute as a Business Analyst in the Product Communication & Sales Collaboration team. We’re looking forward to your application!

You will be part of the Product Communication & Sales Collaboration team within Solution Area DPOP in Business Solutions Range & Supply, which today consists of 10 co-workers and 10 solutions.

Our assignment, in short, is to develop user friendly business solutions that support the product communication processes and sales collaboration.

You will be a part of an exciting development agenda for the Solution Area, while IKEA is entering new interesting markets which requires us to re-think the way how we communicate and collaborate about our products. You will do this by working together with the team, business process and matrix representatives, IT suppliers and other functions in the IKEA family.

As a Business Analyst you will mainly work with following:
• Requirements Management & Solution Evaluation
• Identify improvements by elicit, analyse, challenge and document (e.g. business requirements, use cases, user stories, test cases & acceptance criteria, boundary conditions) all stakeholder needs and detailed business requirements. For a technical service this includes functional and non-functional requirements.
• Facilitate the identification and elaboration of feasible business solutions for process, organization and service with business modelling while managing expectations among the stakeholders. 
• Validate compliance of business requirements through the Service Validation/Test & Configuration Management processes execution by the IT vendors, review test results, follow-up and steer on defined test
• Contribute to the creation of solution documentation in co-operation with process/business teams and IT vendors. Contribute to the creation of the ‘learning offer’ for the solution including training materials and delivery of training.

To be successful in this role you need to have:
• Experience in business analysis, requirements engineering process and configuration management.
• Willingness to always strive for improvement and to have great motivation to learn new things.
• Good at facilitating, planning and managing workshops and activities.
• Good at reading between the lines, i.e. challenge and identify business needs and have the ability to see what’s hidden in the requirements.
• Good understanding of project and software lifecycle management.
• Steering according to processes and methods for developing, integrating and building IT system.
• Have good understanding of working in both waterfall and agile environment

About Business Solutions Range & Supply
IKEA is on an exciting growth journey becoming more accessible to the many people. We are investing heavily to develop and digitalize IKEA into the future. IKEA Business Solutions will support this journey by delivering expertise in business development while safeguarding running business. This way we empower our co-workers, customers and suppliers with the right solutions to optimize the customer experience and contribute to a growing IKEA.

Business Solutions Range & Supply consists of 8 Solution Areas that support and mirror the Range & Supply processes. Our organization consists of approximately 230 co-workers based in different legal units globally. We have our main hubs in Älmhult, Helsingborg and Malmö (IKEA of Sweden AB), Dortmund (Distribution Services GmbH), Pratteln (IKEA Supply AG) and Warsaw (IKEA Purchasing Services Poland).

Solution Area DPOP is a part of Business Solutions Range & Supply.

About Solution Area DPOP
DPOP manage and develop around 40 IT solutions, supporting users globally in the following areas:
• Product Development
• Range Management
• Product Information to our customers
• Product Documentation to our suppliers
• Compliance reporting
• Sustainability performance
• Sales Collaboration

We lead and develop current and new solutions connected to the product development process. This is done in projects, major enhancements initiatives or in a continuous improvements work. We also support users with communication, learning and subject matter expertise.
In running business solutions there's a continuous work ongoing to improve the solutions. These improvements are implemented in so called Releases.

We work in an international environment which could lead to some travelling but primary location for this assignment is Älmhult.

Apply

Sounds interesting? Submit your application as soon as possible however not later than February 4th 2018. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidate

In this position you are reporting to Team Leader, Product Communication & Sales Collaboration, Patrik Ranhed. For information about the recruitment process, please contact Recruitment Specialist, Jonas Levin at +46 72 886 53 84

We look forward to receive your application, in English!