Consistently ranked and rated by Deloitte as one of APAC’s Top 500 Fastest Growing Businesses, IntelligenceBank is leading the way when it comes to innovative marketing operations platforms.

A rapidly scaling, innovative and enthusiastic organization, we believe in surrounding ourselves with good people. We strive to deliver the best outcomes for our customers, our partners and our people and to Make Work Seem Less.  

Our values underpin how we work and are at the core of everything we do.  

• Make the complex simple 
• We do what we say 
• Six star service 
• Spark innovation 
• Be great together 
• Excellence 

As we continue to grow we have a newly created opportunity for a Revenue Operations Manager to join us and help us optimise revenue generation.

Reporting to the COO, this is a hands-on, ‘part analytical, part technology, part coach’ role that delivers the necessary tools, analysis, training, process, and shares best practices to support revenue generation at IntelligenceBank.

Supporting our Sales and Customer Success teams you will help IntelligenceBank achieve better commercial outcomes and recommend how we should execute a go-to-market sales strategy. All team members are encouraged to continually inspect, adapt and experiment, looking for opportunities to improve individually and as a team so a growth attitude is a must.

While no two days will be exactly the same, the core responsibilities of the role include:

• Management of revenue velocity and tracking to budget; this includes pipeline management and reforecasting based on latest performance.
• Working with sales (both New Business and Customer Success) to improve conversion and sales person efficiency.
• Own sales best practice - work with Sales leadership to analyse and develop best practice methodology for the Sales process.
• Document and train on what works and help sales team side step activities that don’t add value.
• Own and evolve our sales technology stack.  Be one of the key Administrators of Salesforce working closely with finance, sales and marketing.
• Work closely with marketing to improve lead identification and lead conversion along the lead/opportunity funnel
• Management and oversight of sales KPI reports and dashboards, delivering insights and recommendations for improvements.  Conduct in-depth sales reporting and analysis monthly and quarterly.
• Own and optimise sales enablement technology stack including CRM, proposal software, lead tracking software, and outbound software.  Manage integrations and keep track of innovations and upgrades and ensure the best of the breed is in use.
• Manage changes for pricing, new products and changes to packages
• Analyse lead and pipeline quality weekly and monthly to optimise marketing and outbound campaigns
• Automate reports and present data to sales, marketing, customer success, product and marketing teams about sales and insights from the data.

With a passion for solving problems, simplifying complexity, analysing trends and implementing technology solutions, you're someone with runs on the board and proven reporting experience supporting a B to B SaaS Sales function. Read on to see if your experience aligns with our requirements: 

• Expertise in Excel is essential in this role, as is a commercial mindset
• CRM reporting and dashboard experience; Salesforce.com experiences are highly desirable
• SQL experience is ideal, but not essential
• Highly analytical with the ability to simplify large volumes of data into robust dashboards or key insights
• Experience supporting a wide range of internal stakeholders
• Confident presenting insights and communicating recommendations based on analysis results
• Tech Savvy with the ability to think a little left of field outside the box
• A strong and creative communicator with the ability to manage expectations
• Friendly, approachable and have good relationship management skills
• Demonstrated knowledge of Salesforce CRM, Pardot, Outreach or similar
• Experience in conducting virtual presentations/demonstrations, webinars and information sessions via Microsoft Teams/ZoomRooms or a similar platform

Next Steps: 

Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status. 

Our application process includes face to face/zoom interviews covering behavioural and practical/technical questions that address our values as well as the requirements of the role you’ve applied for and, finally, references and criminal history checks. We’ll make sure we give you as much support as you need to help you prepare for the interview – if you need anything just ask!

So apply now and we look forward to getting to learn more about you! 

  "We're a 2022 Circle Back Employer & commit to replying to every applicant."