Consistently ranked and rated by Deloitte as one of APAC’s Top 500 Fastest Growing Businesses, IntelligenceBank is leading the way when it comes to innovative marketing operations platforms.

A rapidly scaling, innovative and enthusiastic organisation, we believe in surrounding ourselves with good people. We strive to deliver the best outcomes for our customers, our partners and our people and to Make Work Seem Less.  

Our values underpin how we work and are at the core of everything we do;

• Make the complex simple 
• We do what we say 
• Six star service 
• Spark innovation 
• Be great together 
• Excellence 

With a rapidly expanding growth and product team, we’re looking for a motivated and technically minded Product Manager to join our Product team and drive, manage and service our integrations platforms and services to create a complete ecosystem for our customers.

Reporting to the VP of Product, you'll be responsible for managing the exploration, definition and delivery of prioritised integrations through our extensive development network. Here's a snapshot of what you'll do day to day:

• Own the governance and management of our internal iPaas platforms (Zapier & Workato) for both internal and external stakeholders, providing a simple plug-and-play integration option to our users.

• Support and educate internal stakeholders on the benefits and capabilities of our API and iPaas platforms, and proactively look for new opportunities to leverage our API to solve customer problems.

• Support product managers in the writing of the API calls design and specifications for internal projects and maintain both public and internal API documentation.

• Work with internal and external stakeholders to understand key use cases and requirements for existing and planned integrations.

• Identify and validate the needs for new integrations, and enhancements to existing ones, and influence our integration strategy & roadmap.

• Maintain and expand our out-of-the-box native integrations (Salesforce, Adobe Creative Cloud, Drupal, Wordpress, etc).

• Source and project manage resources required for the development, implementation and maintenance of new native integrations.

• Drive the definition of new processes and operational models for improving the quality and scalability of our integration ecosystem.

• Write granular specifications and user stories articulating requirements of a new feature or integration.

• Engage and motivate members of the delivery team to maintain quality and ensure we are delivering value to meet our customers needs

• Create, maintain and optimise onboarding and learning materials to drive awareness and adoption, in close collaboration with other departments (sales, support, marketing).

About You

We’re looking for a customer focused individual who possesses a technical mindset and is keen to get in on the ground floor of a growing business. To ensure your success in the role we do have a few key requirements so read on and see if any of these align with your skills and experience;

• You have experience working with APIs and/or iPaas platforms, with a passion for working in a fast-paced environment). Any coding experience and/or knowledge of Javascript would be a plus.

• Ideally you have worked in, have exposure to the advertising or marketing industry either via agency or client side 

• You're customer-centric and focussed on solving problems for our customers through product capabilities

• You are able to navigate diverse customer requirements and advocate for a common product integration scope.

• Demonstrated ability to prioritise among competing priorities and articulate the rationale behind decisions

• Strong communication and collaboration skills, the ability to influence without authority

• You strive to create and optimise processes and increase efficiency; ensuring partners and team members feel well served and supported.

• You are exceptionally well organised and able to efficiently handle tasks at a high frequency while ensuring quality.

• You're resourceful, self-motivated, positive, high energy, and have a ‘can-do’ mindset!

Next Steps: 

Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status. 

Our application process includes phone screening, a practical assessment, face to face/zoom interviews covering behavioural and technical questions that address our values as well as the requirements of the role you’ve applied for and, finally, references and criminal history checks. 

So apply now and we look forward to getting to learn more about you! 

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