IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

IntegriChain is seeking a highly qualified and experienced Human Resources Operations Manager to join our team. As the People Operations Manager, you will be responsible for overseeing many aspects of the company's human resources operations as a member of our People & Culture team. You will play a crucial role in ensuring the well-being and connectivity of our employees to programs and resources - with a focus on creating positive experiences at every step of the employee journey. This role is also essential to maintaining compliance with all employment regulations and ensuring employee data is diligently kept. Must be able to thoughtfully collaborate with and properly intersect work responsibilities with team members across our HRBP, Org & Talent Development, and Talent Acquisition functions as well as our Global P&C team members.  

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business objectives with a focus on operational excellence and adherence to procedures and practices 
• Administer and monitor the day-to-day operations of employee benefit programs, including insurance and retirement plans; liaise with benefit account managers and providers on employee needs and guidance
• In collaboration with the Specialist, ensure HR inbox is monitored and employee inquiries are responded to in a timely manner
• Leave management; administration of and monitoring of Leave Management processes and ensuring the team manages FMLA, ADA, Parental, and other leave programs properly and in conjunction with one another 
• Ensure legal compliance throughout the HR function, keeping current with changes in employment laws and regulations
• Immigration administration & management, in collaboration with P&C Specialist with guidance from P&C Leadership & Immigration Counsel 
• Provide guidance and counseling on early-stage employee relations and conflict resolution issues; ensure proper documentation and adherence to procedures with an ability to know when to escalate to HRBPs where appropriate
• Develop and maintain HR policies and procedures, ensuring consistency and fairness in approach and application of policies
• Oversee the P&C coordination of compensation and employee status changes with the Corporate Payroll Manager and maintain accurate employee records within ADP 
• Ensure proper processes and SOP instructions are followed for all P&C Operational functions; make updates to SOPs and streamline processes when applicable
• Maintain employee records and manage/coordinate business audit processes to ensure we meet audit requirements
• Day-to-day management of (2) P&C team members including proper performance management, encouragement of professional development, focus on quality and process adherence, and an overall emphasis on team building and camaraderie 
• Conduct regular and consistent process audits, ensuring processes are being followed and completed to the full extent 
• Stay up to date on industry trends and best practices in HR and proactively share relevant updates for the P&C team to know 
• Develop approach and consistently provide general HR Analytics details to our HRBPs and P&C Leadership 
• Partner with Org & Talent Development on Rewards and Recognition activities, wellness initiatives, and corporate and org wide events 
• Overall responsibility for Office Management areas with primary responsibility of day-to-day tasks completed by Office Administrator
• Other special projects, tasks, and responsibilities as deemed necessary by P&C Leadership 

• 5-7 years of related work experience in Human Resources as HR Manager, HR Operations Team Lead, or HR Generalist preferred. 
• Bachelor's degree in Human Resources or related field preferred
• Proven work experience in a growth-oriented, entrepreneurial, and evolving work environment required
• Experience within mid-sized technology and/or professional services organizations a plus  
• Strong knowledge of employment laws and regulations, SOC Audit experience preferred
• Demonstrated success in implementing HR strategies and initiatives
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with employees at all levels
• Superior problem-solving and decision-making abilities
• High level of integrity and ability to handle confidential information with discretion
• Proficient in navigating and using multiple connected HR management software; 
• Experience with G-Suite business applications, Lattice, Slack, and/or Smartsheet, and other programs a plus
• Experience managing employee data within ADP Workforce Now strongly desired 
• Detail-oriented and able to manage multiple priorities in a fast-paced environment
• Professional certification such as SPHR or SHRM-SCP is a plus

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What does IntegriChain have to offer?

Mission driven: Work with the purpose of helping to improve patients' lives! 

• Excellent and affordable medical benefits + non-medical perks including Student Loan Reimbursement, Flexible Paid Time Off and Paid Parental Leave

• 401(k) Plan with a Company Match to prepare for your future

• Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.