Senior Site Reliability Engineer

  • Full-time
  • Business Unit (Internal): Product & Technology

Company Description

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support.  With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

 

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Raleigh, NC (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

Job Description

Mission

This role is for a senior member of our Site Reliability team. This role expects the candidate to be an exemplary individual contributor to our SRE sprints and to shoulder some of the team’s leadership/mentoring responsibilities.

Duties

  • Troubleshoot during production incidents
  • Demonstrate Practical Knowledge in the following areas: Release Management; Web Application Development; Linux Administration; Network/Data Center Operations; Source Control Management; Database Administration/Migration(NoSQL and SQL)
  • Occasional fill in to lead planning and estimation.
  • Mentor  junior team members.
  • Contribute to design and strategy conversations
  • Delivery autonomously on projects 4-6 weeks in duration overseeing team sizes from 1-3 individuals
  • Participate in off hours on-call rotation
  • Participate in 1st/2nd level on hours support rotations
  • Enforcing compliance requirements
  • Manage cloud costs

Individual Outcomes:

  • Plan, estimate, commit, and execute on current sprint’s deliverables
  • Onboard in 60-90 days from hire date.
  • Committing to a full complement of points in each sprint
  • Comfortable soloing off hours on-call rotation
  • Comfortable with most response plays for on-hours support and delivering within SLA
  • Enforce Architectural and Operational Standards for production applications
  • Monitor AWS costs
  • Meet our SLAs

Team Outcomes:

  • Continuously Improve
  • Demonstrate leadership in operations and system architecture
  • Meet SLAs for continuity and uptime
  • Make clear, unambiguous commitments and follow through

Qualifications

Qualifications and Competencies

  • Bachelor's Degree in Computer Science or equivalent experience.
  • 5+ years of Development, Devops, or Data Center Experience
  • Experience with common GitHub developer practices and paradigms.
  • Excellent verbal and written communication skills

Professional Experience with the following

  • Python and/or Java Development
  • Ansible/Puppet/Chef
  • Docker
  • Terraform 
  • Linux
  • build tools(Jenkins, CircleCI, Travis, etc.)
  • AWS or Azure Cloud Administration
  • Git
  • Rundeck (preferred)
  • Network Administration (preferred)
  • Practical knowledge of the following areas preferred:
    • Release Management
    • Web Application Development
    • Linux Administration
    • Network/Data Center Operations
    • Source Control Management
    • Database Administration/Migration(NoSQL and SQL)

Additional Information

What does IntegriChain have to offer?

  • Mission driven: Work with the purpose of helping to improve patients' lives! 
  • Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off
  • Robust Learning & Development opportunities including over 700+ development courses free to all employees

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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