The Front Desk Receptionist is responsible for managing the front office operations of the dermatology practice. This role serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. The receptionist performs a variety of administrative tasks including answering phones, scheduling appointments, verifying insurance, and processing payments. The position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced medical setting.

•  Checking in and checking out patients
•  Answer incoming calls, route clinical questions to staff, and relay messages promptly.
•  Schedule dermatology visits and procedures accurately across provider calendars.
•  Maintain patient demographics, referrals, forms, and medical records in the EMR/PM system.
• Verify insurance eligibility and referral requirements before visits; escalate authorization needs.
• Collect copays and balances, issue receipts, and reconcile front desk transactions.
• Coordinate with clinical staff on patient flow, late arrivals, and schedule changes.
• Protect patient information and follow office privacy and documentation procedures.

•  At least one year of medical front desk experience in a multi-provider practice.
•  Working knowledge of EMR/PM systems, appointment scheduling, and insurance eligibility.
•  Clear, courteous communication with patients, providers, and coworkers.
•  Accurate data entry, cash handling, and attention to detail in a busy office.
•  Ability to manage competing priorities and protect confidential patient information.

Job Type:

• Full-time

• Hours are Monday-Thursday 7:30am-5:30pm and one Friday morning per month.

Experience:

• Minimum of 1 year Medical office experience in a multi-provider practice

Education:

• High School Diploma