We are seeking a dedicated and versatile individual to join our dermatology practice as a Clinical & Administrative Medical Assistant. This dual role requires a balance of clinical and administrative responsibilities, providing an opportunity to contribute to both patient care and operational efficiency. The ideal candidate is compassionate, detail-oriented, and thrives in a collaborative environment.

Clinical Duties:

• Escort patients to examination rooms and ensure their comfort.
• Conduct medical history intakes and triage patients’ chief complaints.
• Assist providers with dermatological procedures.
• Clean and prepare exam rooms between appointments.
• Handle clinical tasks such as communicating biopsy results to patients.
• Take telephone messages; provide feedback and answers to patients, providers, and pharmacies
• Sterilize medical instruments in compliance with safety protocols.
• Manage medication prior authorizations efficiently, including specialty medications (biologics).
• Additional back-office tasks and duties as needed.

Administrative Duties:

• Answering and returning phone calls and address inquiries professionally.
• Schedule and confirm patient appointments.
• Collect copays and patient account balances
• Provide excellent customer service to patients and visitors.
• Perform any other reasonable pertinent duties as delegated by management.

Qualifications:

• Excellent communication and organizational skills.

• Exceptional communication and interpersonal abilities.

• Computer skills and electronic medical records (EMR) experience required.
• Must like to multi-task and be a team player!

Job Type:

• Must be able to work Monday, Tuesday and Thursday (Wednesdays and Fridays as needed).

Experience:

• 1-year experience working in a medical office is preferred
• Dermatology experience preferred

Education:

• High school diploma or equivalent.

All your information will be kept confidential according to EEO guidelines.