Our busy Dermatology practice is seeking an experienced Front Desk Supervisor to join our team!

Duties: 

• Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules
• Hiring firing and performance evaluations of front desk staff
• Supervising and training all aspects of the patient registration process including verifying insurances
• Executing and maintaining all Admin duties in ATHENA
• Supervising and training of Insurance Prior Authorization process
• Supervising Patient billing process through RCM
• Maintain strict patient and physician confidentiality
• Reporting to Practice Manager

• Experienced in leading a team
• Ability to multitask
• Superb customer service skills
• Team Player
• Patient
• Computer Skills
• EMR Experience
• Attention to detail
• Punctuality
• Professional presence

Job Type:

• Full-time
• Monday - Friday 8:00 am-5:00 pm 
• Must be willing to go to both offices in Quincy and Plymouth 

Experience:

• Front Desk Operations and Scheduling Optimization
• 2+ years’ experience as a Lead or Supervisor
• Experience utilizing EMR is required

Education:

• Associates Degree preferred