The Data Governance and Compliance Manager will support the development and implementation of an enterprise data governance framework to improve decision-making, operational efficiency, and public service delivery. This role will help eliminate data silos, build governance policies, establish KPIs, and support analytics initiatives across departments.

Key Responsibilities

Framework Development

• Build and operationalize an enterprise data governance framework.

• Define cross-department stewardship roles (RACI).

• Establish standards for data collection, classification, access, retention, and quality.

• Create a city-wide data taxonomy and governance structure.

Regulatory & Compliance

• Align practices with HIPAA, GDPR, CCPA, CJIS, and local privacy regulations.

• Lead audit preparation and documentation.

• Conduct risk assessments and recommend mitigation strategies.

Data Quality & Lifecycle Management

• Build data lineage and inventory across systems.

• Implement cleansing, validation, and reconciliation processes.

• Establish archival and disposal protocols.

Training & Capacity Building

• Develop training programs and materials.

• Conduct workshops to promote internal data governance awareness.

Cross-Department Collaboration

• Serve as a liaison for policy alignment and governance integration.

• Ensure governance policies align with procurement and tech deployment.

Deliverables & Timeline Snapshot

• Governance Framework & Committee: Within 90 days

• Data Stewardship Roles Matrix: Within 60 days of framework

• Compliance Risk Assessment: Semi-annual

• Data Policy & Standards Manual: Within 120 days

• Training Program & First Session: Within 6 months, then ongoing

• Quarterly Governance Reports: Every 3 months

• Incident Response Protocol: Within 150 days

• Audit Documentation: As required

• Weekly & Monthly Reporting: Ongoing

Minimum Qualifications

• Bachelor’s degree (Master’s preferred) or equivalent experience.

• 7+ years in data governance, compliance, or information management.

• Strong knowledge of privacy laws (HIPAA, GDPR, CCPA, etc.).

• Experience with data management in government or large enterprises.

• Certifications such as CIPP, CIPM, or CDMP preferred.

Why Join Us?
InstantServe  offers a dynamic work environment where you can make a significant impact on the healthcare industry. We provide competitive compensation, opportunities for professional growth, and a supportive team culture. All your information will be kept confidential according to EEO guidelines.