Associate Customer Success Analyst
Company Description
Company Description
insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial
data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com
Job Description
Job Description
Shift timings - 5.30 pm to 2.30 am
Work mode - Work from office (Hyderabad location)
Responsibilities*
Work with internal and external teams using CRMs like Salesforce.
Ability to action on tickets based on severity and SLAs
Proactive approach to reach out to Stakeholders across multiple business units.
Basic understanding of Quotes, invoices, Pos, Renewals etc.
Achievements/Goals*
Work with internal and external teams using CRMs like Salesforce.
Ability to action on tickets based on severity and SLAs
Proactive approach to reach out to Stakeholders across multiple business units.
Basic understanding of Quotes, invoices, Pos, Renewals etc.
Qualifications
Qualifications / Requirements*
Freshers (2022- 2023 pass out) - (B.com/BBA (Finance)/MBA (Finance) background)
0-1 year of experience. Immediate joiners are most welcome.
Must have above 65% in all academic (10th, 12th and degree)
Analytical thinking, problem-solving, interpersonal, and relationship-building skills
High level of attention to detail
Work from office - Hyderabad location.
Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST)
Additional Information
All your information will be kept confidential according to EEO guidelines.
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **
insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)
Background checks are required for employment with insightsoftware, where permitted by country, state/province.
At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.