Salesforce CPQ Administrator (Remote)

  • Full-time

Company Description

Recognized by the North Carolina Technology Association as 2020 “Software Company of the Year” at the NC Tech Awards, insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

Job Description

This position is for an experienced CPQ administrator with emphasis on sales cloud, product information management (PIM) and SFDC billing module.   The successful candidate’s duties will include responsibility for CPQ configuration, product configuration, billing workflow and general SFDC development tasks.  The candidate will work with related business units as a CPQ, product, and billing SME for the purpose of requirements gathering, design and solution implementation in the production instance. 

The successful candidate will report directly to the Director of CRM Applications and be part of an international team of developers and business analysts.  This is a hands-on administrator role requiring strong salesforce, CPQ and SFDC billing configuration and solutioning expertise.  To perform this job successfully, the hired candidate must be able to perform, at a satisfactory level, the duties list above as well as the primary responsibilities and possess the qualifications as listed below.

Additional primary responsibilities include:

  • Expert level skill with at least one of SFDC sales cloud, CPQ and/or SFDC billing
  • Senior level skill related to product creation and maintenance within a product master or price book structure
  • Junior level skill with SFDC Service Cloud CPQ or the like
  • Junior level skill or higher with SFDC Advanced Approvals
  • Ability to communicate with and work directly with business resources to provide expert design and guidance on the usage of SFDC
  • Ability to comprehend customer/business requirements and provide development solutions to meet these requirements
  • Hands-on functional testing and validation of business requirements and system functionality
  • Familiar with SW development life cycle and change control procedures
  • Maintain, support, and contribute to the design of multiple salesforce instances (sandbox, test, production)


Knowledge & Experience

  • 3+ years customization development experience for SFDC or related CRM application
  • 5+ years of total IT experience
  • Experience in designing and developing software components and having a very strong service oriented background

Specific and demonstrable skills:

  • CRM application developer
  • Knowledge and hands-on skill of SFDC associated applications and tools: visual force, data loader, OOP, etc.
  • Expert knowledge in at least one SFDC integration design or tool set including Boomi, ERP, Pardot, Workday, Netsuite, Data Warehouse, etc.
  • Knowledge and basic usage of a product information management (PIM) tool or the like

Personal Attributes

  • Expert communication skills with the ability to communicate ideas via technical documentation as well as in a user-friendly and clear language
  • Can demonstrate communication skills relating to taking the initiative on projects
  • Work well in a team environment and as an independent developer
  • Must be able to meet tight deadlines and provide accurate time estimates
  • Strong analytical, troubleshooting, problem-solving and follow-through abilities
  • Highly motivated self-starter, proactive in your assignments and solid time management skills
  • Proven ability to multitask and work through ambiguous requirements
  • Strong verbal, written and interpersonal communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

**Please note insightsoftare is unable to provide sponsorship for candidates ineligible to work in stated work location.**

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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