insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

The Product Manager, Equity Plan Solutions is the leader and end-to-end owner for a product line within our portfolio of capital management solutions - and is dedicated to driving its profitable growth with a metrics-driven mindset. This role handles driving the overall product vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your products’ segment. As the leader for your product line, you will develop and execute the commercialization strategy across functions for the products with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are prepared for successful product launches and go-to-market execution.

You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, determining the right mix of product initiatives that will maximize portfolio ROI, working with the development team on the delivery of capabilities, and confirming that the result meets the specified requirements and goals. 

The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it helps the customer and creates value, and how/when we make a return on investment.

 US, Canada

What will you do? 

• Develop a deep understanding of customer usage, competitor products, and market trends, and translate that intelligence into detailed product requirements for product enhancements and/or new product development.
• Manage the business metrics of the product line (bookings, revenue, margin, gross retention), supplying recommendations to improve the commercial performance of our products and ensure financial goals are met.
• Extract maximum commercial value from the product line through packaging, pricing, and new feature development.
• Work with Agile Scrum team(s), including software developers and testers, to develop user stories and keep a product backlog.
• Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey.
• Aid in solving customer retention/churn issues and NPS detractors.
• Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer interviews.
• Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals.
• Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success.
• Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers.
• Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements.
• Develop and execute product pricing plans, including price change implementation and tracking competitive market pricing.
• Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions.
• Leverage external partnerships and innovative technologies to improve speed to market.

Successful candidates will demonstrate:

• Commercial product management expertise – Demonstrate a history of success in B2B product management
• Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution
• Market Focus – Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy
• Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience
• Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process
• Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success
• Drive & Grit – Operate in a demanding environment with a focus and determination to achieve high-quality results
• Engaging Presence – Use your people skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case

Minimum qualifications:

• 2+ years of experience in B2B software Product Management, Marketing, or in a related area with commercial responsibilities
• Experience with equity plan management software
• Bachelor’s (or foreign equivalent) in Business, Computer Science, Engineering, Information Systems, or a related degree and 2+ years of experience as a product manager or product owner in a software business or other related business
• In lieu of a Bachelor’s degree and 2+ year experience, we will accept a Master’s degree in Business, Computer Science, Engineering, Information Systems, or a related 1 year of previously stated experience
• Highly organized and attentive to detail
• Excellent verbal and written communication and presentation skills, with the ability to effectively communicate at all levels of the organization
• Experience with software development practices (e.g., Agile, Scrum, Lean) and tools
• Proven ability to negotiate a backlog with engineers and senior leadership
• Excellent written and verbal communication skills
• Proven ability to influence cross-functional teams without formal authority
• Ability to balance conflicting priorities and make critical decisions

Preferred qualifications:

• Certifications: Pragmatic Marketing or CSPO
• Experience in partnering with Product Marketing to commercialize product offerings
• Experience in analyzing pricing strategies
• Experience in partnering with UX teams to design great solutions

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)