insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

CloudOps Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. CloudOps Engineer will be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires hands-on experience as a CloudOps Engineer supporting production SaaS/PaaS environments.

Key Responsibilities:

• Support the applications and related cloud environments across the globe
• Provision and de-provision customers, ensure 99.9% application SLA is met
• Troubleshoot and resolve infrastructure issues, ensure proper security controls are in place
• Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments
• Maintain regular backups of the environments and applications
• Participate in annual disaster recovery tests
• Participate in SOC/ISO audits and ensure all audit controls are adhered to
• Able and be willing to provide on-call duty 

Qualifications Required:

• Only the candidates with hands-on experience with the Microsoft Azure will be considered for this position
• Good knowledge of Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scripting
• Understanding of network administration (VNETs, ACLs, VPN, load balancing etc.) and TCP/IP protocols
• Experience with Microsoft SQL Server and database is preferred
• Understanding of SDLC, CI/CD, Azure DevOps, release and management
• Knowledge of cryptography technologies (TLS, IPsec, FDE, TDE) and enterprise EDR/VMDR systems
• Experience with managing single tenant and multi-tenant SaaS applications is preferred
• Relevant Cloud or DevOps certifications are preferred
• Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction
• German knowledge is a plus, but not required

Successful candidates must have the following professional attributes:

• Education: Bachelor’s degree, Master’s degree, or foreign equivalent degree in Computer Science, Computer Engineering, Computer Applications or a closely-related discipline.
• Show initiative, be a self-starter, able to handle multiple tasks at the same time while maintaining a high level of customer satisfaction
• Be a team player willing to make every effort to make the team a success, be proactive, positive, creative, and flexible
• Be a quick learner, proactive, positive, creative, flexible and ready to work in a dynamic, fast paced work environment
• Have effective written, verbal, and presentation English skills with the ability to collaborate with team members across the world at all levels of the organization
• Have strong diagnostic and problem-solving abilities
• Be proficient in communicating and coordinating information technology solutions and processes that aggressively support business objectives
• Stay current with emerging technologies, industry best practices
• Be authorized to work in UK; sponsorships are not available

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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