insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

We are looking for an experienced Principal Infrastructure Engineer to join our highly skilled IT Team. As a member of a global infrastructure team, you will play a vital role in designing, developing, maintaining and supporting our organization's cloud and on-premises infrastructure. This role will act as the Tier 3 escalation point for operational support which can take up to 20% of utilization, with 80% of the time focusing on infrastructure improvement and upgrade projects.

Key Responsibilities

• Oversee the design, maintenance, development, and evaluation of all infrastructure systems including AD, servers (Windows, Unix, Linux), Cloud Services (Azure and AWS), Virtualization Platforms (VMware and Hyper-V), and storage systems.
• Develop and implement appropriate administrative processes and procedures for all critical infrastructure.
• Assist in preparing and maintaining departmental budgets.
• Ensure seamless system upgrades or modifications through thorough planning, automation, and testing.
• Manage and control IT assets throughout their lifecycle, including inventory, preventative maintenance, and replacement.
• Ensure delivery of all in-scope project activities while managing project plans, scope, budget, risks, issues, and resources.
• Offer inputs into resource planning and skills development to deliver future requirements.

• A diploma or degree in Computer Systems Technology or equivalent technical knowledge.
• Extensive experience to design, configure and manage Cloud Services (Azure and AWS) and Virtualization Platforms (VMware and Hyper-V).
• Strong experience in building and maintaining solutions with Azure, AWS, etc.
• Exceptional customer service, communication, and problem-solving skills.
• Strong Windows-based system administration in a cloud or virtualized environment.
• Demonstrated experience in managing and improving infrastructure, operations, and services.
• Knowledge of incident and change management.
• A commitment to high-quality standards with a desire for continuous improvement.
• AWS, Azure, Microsoft, VMware, ITIL certifications are preferred.
• Network technology expertise (firewalls, routing, switching, wireless) is an added advantage.

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)