insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

We are looking for a detail oriented, solutions-focused Senior Salesforce Engineer to join our growing applications team. Using the Salesforce platform (Sales Cloud, Service Cloud, Pardot, etc.) and third-party applications, you will play a critical role in designing, enhancing and implementing effective and scalable solutions across many business functions. Our Senior Salesforce Engineer will work collaboratively with business and IT resources to deliver complex solutions across various business units. The ideal candidate loves solving complex problems, has a background in process improvement and business systems architecture, can quickly absorb the similarities and differences in how our businesses operate, is passionate about creating value through streamlined business processes, and is dedicated to producing the highest quality results. This high-impact role will report directly to the Sr. Director of Business Systems.  Our Senior Salesforce Engineer will analyze requirements, instruct peer software developers on the proper design methods, propose software solutions, and provide production support

Responsibilities

• Become an expert in our business processes and systems platforms (Salesforce, NetSuite, CPQ experience etc.) across marketing and sales, order management, customer support, professional services and finance and accounting
• Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions
• Identify opportunities for business process improvements and scope, architect, and implement of new features, functions, and modules
• Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools
• Develop coding standards and provide guidance to software developers
• Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance
• Document success criteria and coordinate preparation and execution of user acceptance testing
• Create and maintain high-quality documentation of all relevant specifications, systems, and integrations
• Work with the Business Systems Team for collaboration opportunities within our Change Control Board, enterprise software deployments, and acquisition integration projects

To perform the job successfully, an individual should demonstrate the following competencies:
•    Business Process Expertise – have a deep understanding of and ability to clearly articulate best practices across core business processes. 
•    Systems Implementation – multiple experiences implementing business systems including defining system usage flows, integrations between applications, system configuration, data and data structures, and test planning
•    Drive & Discipline – ability to focus and work hard to achieve the right results 
•    Mental Agility – a keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems; ability to 'think outside the box' and move concepts to implementation
•    Detail Orientation – be thorough and organized and consistently deliver high quality work
•    Communication - clearly communicate ideas and results to diverse business and technical audiences using the appropriate tool for the job: email, presentation, training, etc.

Minimum qualifications:
•    Bachelor’s degree in Information Systems or Computer Science. Non-technical degrees with commensurate experience will be considered
•    5+ years of experience with Salesforce
•    Strong technical skills & experience in systems configuration and cross-system interfaces
•    5+ years of experience in process design and application administration 
•    PMI / PMP certification or relevant experience a plus
•    Six Sigma other continuous improvement certification a plus
•    Demonstrated ability to take in different use cases and viewpoints on approach and synthesize into a harmonized practice
•    Demonstrated ability to develop business specific solutions using workflow, customization, and reporting tools
•    Advanced skills with Word, Excel, PowerPoint and Visio/Lucid Charts 

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

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