insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

Responsibilities

·        Maintain renewal billing timeline, including ensuring accurate and timely quoting and invoice delivery for all projected renewals for multiple product lines, to limit risk of cancellation.

·        Interpret contract language to ensure accurate renewal billing

• Analyze processes and propose enhancements to automate renewal billing where possible.
• Manage the monthly renewals process to ensure portfolio pricing uplifts are in line or above targets work collaboratively with Customer Success and Customer Account Managers
• Manage and assist with specialized billing for customers
• Manage renewals billing team and contract employees establishing roles, training, and adjusting workload as needed

·        Assist with developing Order to Cash best practices with Revenue Operations leaders

• Provide updates on changes to customer renewal status, monitoring KPI’s (expansions, contractions, cancellations) and the rationale behind any changes. 
• Communicate risk clearly and take the lead in developing resolution strategies, escalating wherever appropriate 
• Maximize recurring revenue for the company 

Competencies

·        Organization & Planning – plan, organize, schedule, and budget in an efficient, productive manner; focus on key priorities 

·        Assertive – move quickly and exercise an optimal amount of assertiveness with internal customers without being overly abrasive or aggressive  

·        Engaging Presence – use your interpersonal skills to effectively engage with internal teams 

·        Drive and Discipline – Operate in a fast-paced, dynamic environment with a focus on getting the job done 

Qualifications

·        Bachelor’s Degree

·        4+ years of experience with software renewals  

·        Salesforce.com & CPW experience highly preferred or other CRM proficiency  

·        Ability to work within cross functional teams to drive optimum results 

·        Must be operationally-oriented with a keen focus on process, metrics, and results Strong Excel skills 

·        Familiarity with reporting or budgeting & planning software, a plus  

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)