insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

Summary

The insightsoftware Finance team is looking for a Director of AR and Order Management. The Director will build out the processes and team for the future of this growing SaaS software company toward a goal of $1B in Revenue.   Your work will include driving strategy through collaboration with Acquisition Integration projects, alignment and processes for rationalization of legal entities, developing best use practices together with Revenue Enablement team, and collaboration with Sales, Customer Success and Channel partner teams to identify goals and plans for excellence in the customer experience across the globe.

Responsibilities

·       Partner across business functions to identify gaps in back office customer experience and develop/execute strategy to close the gaps.

·       Work with technology partners to identify opportunities in tools and processes needed to improve deliver of on time, accurate invoicing and improved time to cash

·       Lead team of global order processing, cash application and collections.  Identify organization structure and processes to enable best in class customer experience.

·       Resolve customer issues and conflicts and remove recurring obstacles to company success.

·       Develop, track and communicate key performance indicators to measure success of order management and AR functions.

Competencies

This role requires a self-starter, highly organized leader, and outstanding communicator who is comfortable in both detailed transaction flows and in strategic thinking to realign organization and processes.  We’re looking for someone who enjoys inspiring change and innovation, understands how process & technology can be used to build better outcomes, and can work across multiple teams to drive alignment for the collective win.

Qualifications

Minimum qualifications:

·       10+ years of experience in Order Management, Revenue Operations, or a similar field

·       Strong analytical, problem-solving and change leadership skills

·       Ability to think strategically and deliver the right level of detail appropriate to the audience – to be forward thinking and ‘create the future’ of the work

·       Consistent track record of handling ambiguity in a fast-paced work environment

·       Ability to build positive relationships with peers and senior leadership

·       Excellent communication, influencing skills and team member management

·       Clear and effective written communication skills

·       Have experience improving processes to drive better outcomes

·       Salesforce CPQ, Salesforce Billing and/or NetSuite experience highly valued

·       Bachelor’s degree required, preferably accounting or finance

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **