We believe data is the fuel that powers the modern enterprise. Our mission is to help companies shorten the path from data to decision and empower customers to out-think and out-perform the competition. Trusted by more than 1,300 global businesses, our products deliver unmatched value in data integration and connectivity and in process analytics and automation. Our relentless focus on customer satisfaction is why 1,300 global enterprises choose Magnitude to maximize their ERP investment – on-prem and in the cloud – to turn data into insight and insight into action. For more information, please visit magnitude.com.

About Us:

Magnitude Software is a leading provider of software solutions for the Enterprise Information Management market. Our Magnitude Software family of solutions dramatically accelerates time-to-value for your Enterprise Information Management needs including query, reporting, analysis, and master data management for enterprise Applications, with a low total cost of ownership. We’re busy evolving the way people and organizations manage information. Our technologies help companies access and analyze their data no matter where it resides-all from a single point of entry. The Magnitude Software integrated suite of products is designed to boost productivity by empowering end users and decision makers with secure access to the right data at the right time, allowing them to easily build their own custom reports and make timely decisions.

With over 600 customers worldwide including: British Telecom, Emerson, Merrill Lynch, Motorola, Nordstrom, Starbucks, Toshiba and Xerox, the Magnitude family of products has established a leadership position in the Enterprise Information Management.

• Coach a team of CloudOps and SREs, ensuring that production applications your team supports are stable, reliable, and well-documented.

• Build, maintain, continuously improve, and automate robust & sophisticated production system monitoring for quickly identifying issues preemptively before surfacing it through operations & applications.

• Introduce proactive measures and data-based decisions from dashboards.

• Work closely with Application support, Devops engineers, engineering managers and development teams to ensure that new platforms are designed with scale and operability in mind. Interface with bugs, issues, tasks related to production performance & get it resolved through SREs or escalated to engineering teams.

• Upskill\Cross Skill SREs with enterprise cloud application specific knowledge to be an efficient L2 support & work with engineering teams to improve application based on feedback from production.

• Ensure feedback from production gets to software engineering teams • Implement and improve security posture of our cloud environments

• Quickly identify and solve problems detected in production

• Establish and participate in an on-call rotation • Communicate effectively with people at all levels of the organization.

• Mentor, grow & manage skilled CloudOps\SREs engineers.

Requirements:

Requirements:

• 10+ years prior experience in large company wide site reliability engineering and management for SaaS applications on AWS or Azure
•  Hands-on experience in proper metrics instrumentation in software components, to help facilitate real time and remote troubleshooting/performance monitoring for SaaS applications
•  Passionate about observability
• Automation mindset
•  Experience configuring alerts to avoid notifications fatigue
•  Good cloud networking experience
•  Desired - Programming experience or prior work as a software developer • Cloud certification is a plus
•  Experience with Kubernetes is a plus
• Excellent communication and collaboration skills

All your information will be kept confidential according to EEO guidelines.

Magnitude Software is an Equal Employment Opportunity employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **