Business Systems Analyst

  • Raleigh, NC, USA
  • Employees can work remotely
  • Full-time

Company Description

insightsoftware is a growing, dynamic computer software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!

Job Description

·       Interface with stakeholders to collect and analyze business requirements

·       Challenge user community to develop global processes where possible and advocate for industry best practices

·       Design software solutions and changes to meet business needs, incorporating technical considerations alongside development team

·       Document business processes and solution designs, including process flow diagramming, user stories, and fit-gap analysis

·       Coordinate activities between process owners, users, software developers, system administrators, and leadership

·       Create and maintain user guides for system processes and train end-users on new functionality

·       Identify process improvement opportunities and work with other team members to implement them

·       Support systems integration of acquired companies through discovery sessions, solution design, user acceptance testing, data migration, training, and go-live

·       Monitor incident queue for Business Systems and respond to incoming tickets with a resolution to system issues

·       Assist with data management and monitoring activities as needed

Schedule and lead meetings related to ongoing project work and new requests

Qualifications

·       Bachelor’s degree in Business Administration, Finance, Computer Science, or related discipline, or equivalent experience

·       2+ years experience in business analysis, process mapping, and/or continuous improvement

·       Strong business acumen, especially regarding basic financial processes

·       Experience working with NetSuite and Salesforce, or other Tier 1 ERP/CRM systems

Additional Information

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **