We believe data is the fuel that powers the modern enterprise. Our mission is to help companies shorten the path from data to decision and empower customers to out-think and out-perform the competition. Trusted by more than 1,300 global businesses, our products deliver unmatched value in data integration and connectivity and in process analytics and automation. Our relentless focus on customer satisfaction is why 1,300 global enterprises choose Magnitude to maximize their ERP investment – on-prem and in the cloud – to turn data into insight and insight into action. For more information, please visit magnitude.com.

About Us:
Magnitude Software is a leading provider of software solutions for the Enterprise Information Management market. Our Magnitude Software family of solutions dramatically accelerates time-to-value for your Enterprise Information Management needs including query, reporting, analysis, and master data management for enterprise Applications, with a low total cost of ownership. We’re busy evolving the way people and organizations manage information. Our technologies help companies access and analyze their data no matter where it resides-all from a single point of entry. The Magnitude Software integrated suite of products is designed to boost productivity by empowering end users and decision makers with secure access to the right data at the right time, allowing them to easily build their own custom reports and make timely decisions.
With over 600 customers worldwide including: British Telecom, Emerson, Merrill Lynch, Motorola, Nordstrom, Starbucks, Toshiba and Xerox, the Magnitude family of products has established a leadership position in the Enterprise Information Management.

JOB SUMMARY: 
This position is responsible for providing the highest level of performance and satisfaction for our Insight Software customers and Employees through delivery of effective and professional technical training and support.

ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES

•  Acquire comprehensive product knowledge for applications to train the client and  employee base.
• Identifies topics to be included in client training
• Recommends modifications and expert customizations to the curriculum and training methods of the course to ensure the courses support end-user training implementation efforts.
• Updates documentation related to end-user training consulting materials to incorporate new system features, implementation information and methodology.
• Serves as a trainer responsible for the design, development and delivery of training. This function will ensure that assigned customer implementation of end-user training is successful by:
• Executing the detailed end-user training plan to address dates, sites, instructors and training methods.
• Assessing customer implementation end-user training progress and periodically recommending changes to the end-user training plan as required.
• Taking necessary actions to correct end user training concerns.
• Responding to curriculum-related questions.
• Assessing requirements for customizations of customer’s courseware library and providing recommendations for improvement.
• Independently carrying out other assignments, as directed, to support the overall goals of the implementation group and department.
• Developing strong partnerships and collaborative relationships with the client.
• Deliver application training to clients or employees in either a classroom, on line (in a Virtual
• Classroom environment), via telephone, or at client’s site.
• Deliver all core and advanced application training sessions, as specified in the training session curriculum, for applications to clients and/or employees independently.
• Manage expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session.
• Work with instructional designers, implementation team members, other training specialists, and other departments to identify training needs, participate in course development, and present topics as needed.
• Travel to remote offices or client sites to deliver training.
• Meet and/or exceed acceptable productivity standards.
• Demonstrate and support Insight Software values.
• All other duties and responsibilities as assigned

• 5-10 years training experience; preferred for the financial / ERP setting Required.
• 4-7 years relevant work experience Preferred.
• Bachelor's Degree and/or other relevant combination of training and experience Preferred.

Travel

• • Up to 10% travel may be required
• • International travel may be required
• • As dictated by client circumstances

All your information will be kept confidential according to EEO guidelines.

** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **