Vice President, Professional Services
- Full-time
Company Description
Insightsoftware is a growing, dynamic computer software company that helps financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team!
Job Description
- Global leadership: Responsible for a global team, including regional heads of professional services delivery
- Responsible for all customer projects in Professional Services
- Responsible for professional development of team members
- Responsible for overall Professional Services revenue targets
- Ensure timely and high-quality deployments of insightsoftware technology to meet customer requirements, accelerate time to first value and drive measurable business impacts
- Partnership: Develop a close, consistent, and highly effective working relationship with the rest of the Sales and Success team to drive a world-class SaaS customer experience and advisory services that can fully support the Global Sales team
- Ensure that the Professional Services team is fully enabled and leverages all product capabilities on customer deployments
- Manage, forecast, and monitor resource capacity and utilization, staffing appropriately all customer engagements
- Maximize revenue and ensure high utilization rates
- Continuously improve and enhance implementation methodology to drive efficiency and consistency
- Proactively manage hiring, attrition, productivity, morale, resource allocation, team motivation and training, across the Professional Services team
Qualifications
- 10+ years’ experience leading a Professional Services team
- Strong knowledge of Professional Services performance metrics such as revenue and billable utilization
- Able to thrive in a fast-paced company
- Proven history of success working in and managing Professional Services teams
- Ability to lead a large team at a fast growth company or product
- Experience establishing and maintaining executive level relationship with key customer stakeholders
- Strong operational focus in project execution and providing oversight to project delivery
- Experience scaling a Professional Services organization that consists of integration, platform extension, and advisory services that can fully support the global sales team
- Bachelor’s degree; Master’s preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the stated work location. **