Senior Technical Writer

  • Full-time

Company Description

INSIDEA is on a mission to connect the Asia’s best remote talent with global opportunities. 

Our mission makes it clear that we believe in a borderless world where talented people anywhere have access to the opportunities they deserve. We make that possible by identifying and recruiting the top 5% of customer support talent in Asia to help our global customers serve their customers, remotely & exceptionally.  

For us building, high performing teams for our customers is the end goal. Diversity and impact sourcing is the way we are getting there.

We want to change the world, one hire at a time! 

We’re playing our part in building the future of work, from India!

Job Description

INSIDEA is seeking a highly skilled technical writer to join our team. As a technical writer, you will be responsible for producing high-quality technical content, including product documentation, website pages, ebooks, and other B2B SaaS materials. The ideal candidate will have excellent writing skills, a strong technical background, and experience researching and writing about technical topics.

Key Responsibilities:

  • Research and write technical content, including product documentation, website pages, ebooks, and other B2B SaaS materials
  • Collaborate with product managers, developers, and other stakeholders to ensure the accuracy and completeness of technical content.
  • Analyze complex technical information and translate it into clear, concise language for technical and non-technical audiences.
  • Ensure that all technical content is accurate, up-to-date, and consistent with the company's brand voice and style guidelines.
  • Maintain a consistent and organized approach to content creation, including tracking progress and deadlines and managing multiple projects simultaneously.
  • Stay up-to-date with emerging technologies and trends to ensure that technical content is current and relevant.

If you are a highly motivated individual passionate about writing and technology, we encourage you to apply for this exciting opportunity at INSIDEA. We offer competitive compensation, comprehensive benefits, and professional growth and development opportunities.


  • Engineering background or qualification premised on Computer Science, or related field
  • 2+ years of B2B SaaS technical writings
  • Strong research and analytical skills
  • Familiarity with content management systems, style guides, and best practices for technical writing
  • Ability to work independently and manage multiple projects simultaneously
  • Strong attention to detail and ability to meet tight deadlines.