SCC Controller

  • 99 City Rd, London, UK
  • Full-time
  • Level: Employee - Standard

Company Description

Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites.  Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation.

Chief Operations Office 

Inmarsat’s Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT

Job Description

Primary role purpose:

The SCC Spacecraft Controller on shift duty is responsible for conducting all activities performed in the SCC during his/her shift operating in a single manning environment. These activities may be under guidance or instruction from management/support personnel or conducted directly by the individual and will include: routine on-station operational tasks on the satellites and Ground Control System (GCS), special activities in response to non-nominal conditions, off-line support functions, together with first level trouble shooting and anomaly resolution of the satellites and GCS.

The Inmarsat SCC is a highly automated environment, and the emphasis of the SCC Spacecraft Controller function is based on supervision of executing automated procedures rather than in their manual execution.

This position requires the staff member to perform regular satellite operations and to respond quickly at any time of the day or night to operational anomalies arising in the satellites or ground control system. These situations may have severe financial effects for Inmarsat and the operation of Inmarsat telecommunications services in an entire ocean region. The SCC Spacecraft Controller is expected to exercise all operations in a professional and disciplined manner, executing routine procedures to the letter. The SCC Spacecraft Controller is expected to provide on-call support for shift coverage.

Key Responsibilities:

  •  On a shift working basis, be responsible for ensuring that Inmarsat in-orbit satellites and associated ground Control System are maintained in an operational status 
  • Monitoring the satellites and ground-control system to verify operational status and to detect and report anomalous conditions that could adversely affect operations
  • Executing scheduled commands on spacecraft and GCS according to procedure, operational note and daily activity schedule
  • Taking effective actions, within given procedures, guidelines or specific instructions, to eliminate or minimise the effect of anomalous conditions on the satellites and GCS
  • Operating SCC equipment, I4S computer systems and GCS remote tools according to procedures, work practices or user guides
  • Working in a highly automated environment the emphasis of the SCC Spacecraft Controller function is placed on the supervision of executing automated procedures rather than in their manual execution
  • To provide support at the Backup SCC either as part of a scheduled or contingency operation for short or extended periods as required
  • To assist spacecraft and flight dynamics analyst staff in investigations and data gathering in response to routine, anomalous or non-routine events on the satellites or GCS. This includes being part of an “incident team” during contingency operations
  • Participate in regular spacecraft training and simulation sessions 
  • Maintain an accurate record of all SCC and GCS activities in electronic log books
  • Provide support to both external and in-house hardware and software support groups as required to troubleshoot or test the ground system
  • Provide with support in writing and testing I4S automated procedures
  • Provide The S/C Analyst Group with support in writing satellite health and performance reports
  • To liaise with all remote TTC Station personnel, Inmarsat support groups, contractors and other relevant personnel in ensuring that real-time activities conducted by them or with them are in accordance with operational requirements and authorisations
  • To coordinate with the Network Operations Centre (NOC) on all matters affecting the payload of the satellites, together with areas of the GCS which are of mutual utilisation
  • To liaise with members of SCC Operations management, Spacecraft Analysis or Flight Dynamics in all relevant matters, including real-time and off-line activities and tasks


Essential Knowledge and Skills:

  • Technical education in electronics, telecommunication and/or computing, possessing a recognised certificate or diploma from a Technical College, Polytechnic or Technical School

Desirable Knowledge and Skills:

  • Previous experience of satellite operations and satellite control systems

Additional Information

You must be eligible to work in this location advertised.

Inmarsat Values: 

Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.

  • Customer – Providing a unique value to our customers
  • Accountability – taking ownership, getting results and keeping our promises
  • Respect – collaborating, embracing diversity and valuing differences
  • Excellence – creating bold solutions for our customers and putting quality at the heart of everything we do
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