Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites.  Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation.

Chief Operations Office 

Inmarsat’s Chief Operations Office (COO) plays a vital role managing the services that keep our business running and delivering to our customers. COO consists of 9 functions including: Satellite Operations, Network Operations, Service Assurance, Service Delivery Aviation and Customer Assurance, Service Delivery and Supply Chain, Project Management Office, Global Cyber Security and Group IT

Primary role purpose:

Work with the Director of Quality Management and colleagues across Inmarsat to deploy the corporate Quality Management System (QMS) to discrete segments of the business (e.g. PMO, and Network Operations) with the objective of quickly gaining performance improvement and AS9100 accreditation.

Key Responsibilities:

• Help lead and improve the Inmarsat’s QMS deployment model
• Design & improve the specific artefacts and materials required to meet the requirements of AS9100
• Lead AS9100 auditing in their specific business segment and be an available auditing resource to support other AS9100 deployments
• Coach colleagues in the benefits and use of the corporate quality management system
• Be one of the subject matter technical experts for AS9100
• Ensure on-going sustainability of the accreditation
• Ad hoc duties as required.

Key Responsibilities:

• Help lead and improve the Inmarsat’s QMS deployment model
• Design & improve the specific artefacts and materials required to meet the requirements of AS9100
• Lead AS9100 auditing in their specific business segment and be an available auditing resource to support other AS9100 deployments
• Coach colleagues in the benefits and use of the corporate quality management system
• Be one of the subject matter technical experts for AS9100
• Ensure on-going sustainability of the accreditation
• Ad hoc duties as required.

Essential Knowledge and Skills:

• Lead Auditor certified for:
• Quality (AS9100)
• Practical / hands-on experience in deploying Quality Management Systems to meet the requirements of AS9100
• Wide successful experience interacting with stakeholders of all levels to build close working relationships
• Experience in facilitating workshops and working as a coach to aide in the development & improvement of the quality system
• Familiar with e-management systems e.g. Q-Pulse (ideally a super user)
• Ability to deliver quick and robust solutions, by clearly identifying the root cause of problems
• Detail-oriented & tenacious
• Excellent MS Office & Share Point knowledge.

Desirable Knowledge and Skills:

• Lead Auditor for H&S and Environment (ISO 45001 and 14001)
• Lead auditor for Information Security (ISO 27001)
• Work experience in Satellite communication

You must be eligible to work in this location advertised.

Inmarsat Values: 

Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.

• Customer – Providing a unique value to our customers
• Accountability – taking ownership, getting results and keeping our promises
• Respect – collaborating, embracing diversity and valuing differences
• Excellence – creating bold solutions for our customers and putting quality at the heart of everything we do