Ingram Content Group (ICG) is hiring a Manager, Catalog Analytics and Solutions, to contribute to our team in our La Vergne, TN office. In this role, you will manage the identification, gathering, analysis, and reporting of data related to the Lightning Source and IngramSpark catalogs to support the development, enhancement, and visibility efforts of the Content Solutions team. Additionally, you’ll provide analytics and perspective on the health of the global Catalog. The Manager will work to design and support the automation of curation and internal data mapping within the catalog. You’ll build and implement an audit structure confirming the retail availability of the catalog for strategic online retailers and design actionable results reporting. You will also partner across our organization to ensure that publisher and title information is being communicated efficiently and reliably across systems to help drive the visibility of our catalog to the market. Finally, you will manage an analyst to support this work.

Do you have experience working with publishers?  Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services.   It offers fully integrated and relevant solutions for client publishers.  Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in global markets.  Based in the Nashville area, New York, Berkeley, and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s degree or directly related year-for-year experience
• 2 years of experience in analytics, data storytelling, or data research
• 2 years leading implementation of projects and managing external relationships

Preferred Skills:

• Prior book or publishing experience
• Experience with creating and automating reports
• Experience with presentations

Key Responsibilities:

• Develops data and workflow solutions and best practices, in partnership with Catalog Operations and IngramSpark Distribution, that meet business needs.
• Creates and reports on analytical insights and interpretations of the catalog to influence title visibility, sales, and catalog growth.
• Designs and executes an audit process that allows the business to have an understanding of metadata health metrics and catalog availability into the market and works with appropriate teams to solve problems identified through the metrics
• Develop KPI reporting and visualization for catalog health from an internal and external perspective
• Interpret problems and provide solutions to business problems using data analysis, data mining, optimization tools, and statistics.
• Partners across the Ingram organization to improve internal mapping processes to ensure consistency of data.
• Partners with Ingram Data Services, Commercial Sales, and Catalog Operations to ensure feeds are optimal for best commercial and library visibility
• Ensures continuous improvement of data sources, processes and analytical tools that will drive better and faster insight.
• Manages an analyst, ensuring work output meets all accuracy and department standards and the goals of the Catalog Analytics team.

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish