Become a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content

Ingram Content Group company, is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry.   

Job Summary:

Night Shift 6pm - 6am, 3 shifts per week + banked hours (Continental Shift with weekend working)

Team lead for approximately 6-10 staff.  Focus on Distribution Department

Reports to Manufacturing Shift Manager

This role is responsible for ensuring the production cell is actively engaged to meet daily customer TAT whilst driving productivity and continuous improvement. The Team Leader enhances performance through process improvement, provides effective training to the production cell, ensures out and processes consistence across the team and the other shifts while ensuring safety and quality standards are maintained at all times.

Essential Duties:

• Work with the Manufacturing Shift Manager and other Manufacturing Shift Team Leaders to manage and prioritize staffing assignments to ensure customer demand and production targets are met.
• Execute and coordinate employee training to ensure that procedures are followed and meet all quality requirements.
• Agree and implement measures and targets, monitor and control performance, report on progress and initiate corrective action as required. (e.g. Quality, on time delivery, yield, rework and waste.)
• Attend daily production meetings with the Manufacturing Shift Manger and peers, covering for staff absence, filling gaps in resource in all areas and prioritising work requirements and effectively communicating this to the team.
• To work across the production cycle to ensure the flow of work meets customers TAT and expectations. Taking immediate decisions in problem solving to ensure all units meets their deadline.
• Use basic problem-solving techniques to ensure stable operation of the work cell.
• Report problems or concerns with quality, processes, equipment, materials and labour to the Manufacturing Shift Manager and appropriate teams.
• Work closely with support staff such as Engineers, Operations, Supply chain, Quality and HR to resolve issues.
• Set, monitor and review staff and shift performance.
• Update production metrics and facilitate regular team communication.
• Identify and support continuous improvement efforts with the Manufacturing Shift Manager and the continuous improvement team.
• Initiate and implement best practice processes, techniques and drive lean manufacturing and 5S activities.
• Maintain a clean and organized work area to facilitate manufacturing functions.
• Participate as an active member of the production management team
• Follow documented policies and procedures as designated by the company’s Quality System.
• To deputise for the Manufacturing Shift Manager and other Manufacturing Shift Team Leaders as and when required.
• To ensure all production equipment is maintained and serviced appropriately in conjunction with the engineering department. Keeping daily safety checks books and documentation where necessary.
• To provide a positive 'cando’ approach to management, whilst leading the team by example.
• Ensure Health and Safety compliance and programs are being followed where applicable
• Ensure compliance in the SOP for machinery in the cell.
• In addition to the above the Manufacturing Shift Team Leader will perform other duties as reasonably requested by the management team

Performance Measures

• Quality KPI’s
• Cost KPI’s
• Delivery KPI’s
• People KPI’s
• Customer feedback
• Achievement of yearly personal targets and objectives
• Feedback from internal colleagues, peers
• Profit and loss performance of the site

Qualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities): 

Experience

• At least 3 years’ warehouse experience in a fast paced, high volume environment
• At least 3 years’ experience as a Supervisor
• At least 3 years’ experience working with a Warehouse / Production / Distribution Management System

Education

• GSCE / A level education required.

Knowledge, Skills and Abilities

• Experience in a FMCG environment
• Proven track record of leading teams
• Leadership within a modern manufacturing environment
• Lean manufacturing, problem solving and continual process improvement experience.
• Track record of leading a manufacturing team, bringing great leadership and team relationship building knowledge.
• High level of drive and commitment
• Good verbal and written communication
• Strong leadership skills
• Resilient
• Excellent communicator
• Positive team player
• Self-starter
• Relationship developer
• Organised
• Analytical
• High level of drive and commitment

Essential Physical Demands

• Ability to walk and stand as needed
• Ability to grip/grasp as needed 
• Ability to lift/carry in full range of motion up to 60lbs as needed
• Ability to push/pull in a warehouse environment up to 70lbs force to push as needed
• Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently
• Ability to work a flexible schedule which could include nights and weekends & ability to travel as needed
• Ability to be trained and operate power industrial equipment
• Exposure to wide range of temperatures

Perks/Benefits:

• Holiday plus Closure Days per annum (Xmas Day / Boxing Day/ NY Day)
• Life Assurance
• Company Pension Scheme
• Company Sick Pay Scheme
• Continuous Professional Development and Training Opportunities
• Safety Shoes Voucher & PPE Uniform Provided
• Free onsite parking
• Free Hot drinks
• Service Awards